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Business Support Administrator

Job details
Posting date: 03 February 2026
Salary: Not specified
Additional salary information: £22,284 - £25,376 per annum
Hours: Full time
Closing date: 17 February 2026
Location: Clifton, Nottingham
Remote working: On-site only
Company: Nottingham Community Housing Association
Job type: Permanent
Job reference:

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Summary

As our Business Support Administrator, you’ll play a key role in supporting the Homes & Wellbeing directorate by delivering a comprehensive administrative and postal service to teams across our head office. Your contribution will ensure that essential operational tasks run efficiently, information is managed accurately, and colleagues have the resources they need to deliver high‑quality services to our customers.

Key Responsibilities

You’ll be responsible for a wide range of activities, including:

Postal Services
Processing all incoming mail each day
Distributing internal and external mail by hand or electronically
Managing outgoing post, including franked and special delivery
Maintaining the franking machine and postal supplies
Providing print and post support for Homes & Wellbeing teams
Processing social value and service‑user surveys
Stationery & Office Support

Maintaining stationery stock levels and processing requests for other NCHA offices
Restocking stationery cupboards in the Clifton office
Checking deliveries and monitoring inventory spreadsheets
Information Management

Updating and maintaining key databases and electronic filing systems
Processing time‑critical information in line with procedures
Logging local authority expressions of interest for care home vacancies
Additional Administrative Support

Managing archiving processes, including arranging destruction to retention rules
Coordinating biannual project visits across NCHA services
Supporting the team with filing, photocopying, shredding and diary admin
Producing mail‑merge letters and documents
Processing invoices, eBis orders (including uniforms and legal requests)
Sourcing cost‑effective goods and services
Managing the team inbox and responding to internal queries
Please refer to the Role Profile for more information.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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