Service Coordinator
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £26,712 per year |
| Hours: | Full time |
| Closing date: | 12 February 2026 |
| Location: | Swansea |
| Remote working: | On-site only |
| Company: | Caredig |
| Job type: | Permanent |
| Job reference: |
Summary
We are looking for a passionate and motivated Service Coordinator to join our mental health supported living services in the Swansea area. Hours, Contract, Salary. This rewarding role is perfect for someone who is values‑driven, empathetic, proactive, and committed to improving the lives of others. As a Service Coordinator, you’ll help ensure high‑quality, psychologically informed support is delivered to individuals in our services, while working closely with our teams to create positive, safe and thriving environments.
Role: Service Coordinator
Pay: £26,712
Contract: Full-time, 35 hours per week, Permanent
Location: Swansea
You will require a Full UK driving licence
We do not offer sponsorship
Closing Date: Thursday 12th February 2026 at 12pm
Interview Date: Thursday 26th February 2026
About The Role
As a Service Coordinator, you will play a key role in the coordination of supported living services for adults with mental health needs. You will:
Support Team Leaders to deliver values‑led, trauma‑informed, outcome‑focused services.
Provide leadership through supervision, staff development, and people management.
Promote a culture that reflects kindness, trust, innovation and accountability.
Contribute to rotas, risk assessments, recruitment, training and health & safety. Ensure services meet and exceed requirements.
About You
You will be enthusiastic, compassionate and committed to delivering high‑quality support. You bring:
Experience working within mental health services (supported living desirable).
Empathy, excellent communication, and strong interpersonal skills.
A proactive, positive attitude and the ability to lead others.
IT proficiency and confidence using organisational systems.
We strive to be a diverse and inclusive organisation, a place where we can all be ourselves. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.
We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.
Kind
Trusting
Accountable
Innovative
We welcome previous experience working as:
Support Worker, Senior Support Worker, Housing Support Officer, Recovery Worker, Key Worker, Social Care Worker, Mental Health Practitioner, Team Leader or any role where you have gained transferable skills in support, coordination, leadership or care.
Why Join Us?
28 days annual leave (excluding Bank Holidays), rising to 33 with long service
Free DBS
Free Healthcare Cash Plan
24/7 Employee Assistance Programme
Eligibility for Blue Light Card
Fully funded training & career progression
Life Assurance – 3x salary
Pension scheme with up to 8% organisation match
Enhanced sickness and maternity/paternity pay
How to Apply
If you're ready to take on a meaningful and fulfilling opportunity as a Service Coordinator, apply today and help us create supportive, thriving communities.
Please feel welcome to contact Joanne Richards, Team Manager on Joanne.richards@caredig.co.uk who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Role: Service Coordinator
Pay: £26,712
Contract: Full-time, 35 hours per week, Permanent
Location: Swansea
You will require a Full UK driving licence
We do not offer sponsorship
Closing Date: Thursday 12th February 2026 at 12pm
Interview Date: Thursday 26th February 2026
About The Role
As a Service Coordinator, you will play a key role in the coordination of supported living services for adults with mental health needs. You will:
Support Team Leaders to deliver values‑led, trauma‑informed, outcome‑focused services.
Provide leadership through supervision, staff development, and people management.
Promote a culture that reflects kindness, trust, innovation and accountability.
Contribute to rotas, risk assessments, recruitment, training and health & safety. Ensure services meet and exceed requirements.
About You
You will be enthusiastic, compassionate and committed to delivering high‑quality support. You bring:
Experience working within mental health services (supported living desirable).
Empathy, excellent communication, and strong interpersonal skills.
A proactive, positive attitude and the ability to lead others.
IT proficiency and confidence using organisational systems.
We strive to be a diverse and inclusive organisation, a place where we can all be ourselves. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.
We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.
Kind
Trusting
Accountable
Innovative
We welcome previous experience working as:
Support Worker, Senior Support Worker, Housing Support Officer, Recovery Worker, Key Worker, Social Care Worker, Mental Health Practitioner, Team Leader or any role where you have gained transferable skills in support, coordination, leadership or care.
Why Join Us?
28 days annual leave (excluding Bank Holidays), rising to 33 with long service
Free DBS
Free Healthcare Cash Plan
24/7 Employee Assistance Programme
Eligibility for Blue Light Card
Fully funded training & career progression
Life Assurance – 3x salary
Pension scheme with up to 8% organisation match
Enhanced sickness and maternity/paternity pay
How to Apply
If you're ready to take on a meaningful and fulfilling opportunity as a Service Coordinator, apply today and help us create supportive, thriving communities.
Please feel welcome to contact Joanne Richards, Team Manager on Joanne.richards@caredig.co.uk who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.