PCN Services Manager
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £35,000.00 to £40,000.00 per year |
| Additional salary information: | £35000.00 - £40000.00 a year |
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | Long Eaton, NG10 3FR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2515-26-0002 |
Summary
Key Responsibilities Oversee and coordinate the day-to-day delivery of all services PCN, EHP and Practices supporting the Group Manager, ensuring they are safe, effective, and patient-centred. Ensure all PCN services are fully operational and adequately staffed at all times, especially directly run services such as On Day, acting quickly to resolve gaps due to absence or staff shortages. Manage workforce planning, recruitment, induction, and ongoing training for all staff. Develop and implement local policies, standard operating procedures (SOPs), and ensure compliance with service specifications, CQC standards, and NHS regulations. Monitor and analyse service performance data, implement audit recommendations, and ensure key performance indicators (KPIs) are met. Lead on incident reporting, risk management, and quality assurance processes for PCN services. Leadership & Staff Management Provide all aspects of full HR line management to all staff working under the South PCN, including supervision, appraisal, performance management and professional development. Manage attendance, rotas, and staffing levels, ensuring robust cover for all service lines. Chair regular team meetings and foster a culture of collaborative working, integration, continuous improvement, and high performance. Act as the primary point of contact for external bodies regarding PCN service delivery. Deputise for the Group Manager as required. Service Optimisation & Development Lead and support transformational change and continuous improvement initiatives across PCN services, working to integrate with practices. Identify opportunities for service optimisation and the addition of new service lines, working with the Group Manager and clinical leads. Support the development and delivery of PCN-funded projects, enhanced services, and commissioned programmes. Special Circumstances Flexibility to work across multiple sites and respond to occasional urgent operational matters outside standard hours.