Debtor Relationship Manager
| Posting date: | 02 February 2026 |
|---|---|
| Salary: | £26,000 to £28,000 per year, pro rata |
| Hours: | Part time |
| Closing date: | 04 March 2026 |
| Location: | Blackpool, Lancashire |
| Remote working: | On-site only |
| Company: | Trident Utilities Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Job Description:
• Job Title: Debtor Relationship Manager
• Department: Finance
• Reporting to: The Head of Finance
• Hours: 3 days per week
• Based: Trident Utilities Ltd, Unite 1 & 3 Amy Johnson House, Amy Johnson Way, Blackpool, FY4 2FG.
• Salary: £26-£28k per annum pro rata based on experience
About us:
Trident Utilities Ltd is a leading energy consultancy firm specialising in energy procurement, carbon reduction, and sustainability solutions. Our mission is to deliver cost-effective and innovative energy solutions that drive efficiency and sustainability for our clients.
If you’re looking for an environment that is built on driving a pursuit of excellence and innovation to deliver customer-focused solutions, you’ve come to the right place. Everything we do is guided by strong values, driving our mission and creating a fulfilling workplace for our team.
Job Description:
We are seeking a reliable and professional individual to join our Finance team on a part-time basis (3 days per week), following the departure of a key team member. This is a standalone role within the finance team, with responsibilities focused on maintaining strong and constructive debtor relationships and ensuring the timely collection of outstanding debts. A key aspect of the role is the provision of clear, accurate, and regular reporting to management on debtor positions, risks, collection progress, and any issues requiring escalation, supporting informed decision-making and effective financial oversight.
________________________________________
Key Responsibilities:
• Debtor Relationship Management: Build and maintain strong, professional relationships with our customers.
• Sales Invoice Process: Develop a solid understanding of our products and sales invoice procedures.
• Customer Query Resolution: Respond to and resolve invoice and payment-related queries in a timely and courteous manner.
• Debt Collection: Proactively follow up on outstanding and upcoming debts, ensuring customers adhere to agreed payment terms and contractual obligations.
• Teamwork: Ensure efficient collaboration with sales, customer service, and finance teams to support smooth invoicing and payment processes and promptly resolve any issues impacting customer accounts.
• Debtor report management: ensuring accuracy and detail of current position and reporting regularly to wider team.
• Ad Hoc Finance Support: Assist with additional finance-related tasks and duties as they arise.
________________________________________
What We’re Looking For:
• Experience in credit control or accounts receivable, chasing debts and building relationships.
• Strong interpersonal and communication skills, with a customer-service mindset.
• Highly organised, self-motivated, and able to manage tasks independently.
• Proactive and professional approach to resolving issues.
• Comfortable using and manipulating Excel workbooks (basic formulas and formatting).
• Available to start at short notice.
• Comfortable committing to the role for the foreseeable future.
We want this role to take a proactive approach to managing and strengthening relationships with our customers and debtors, balancing a friendly and professional tone with firm, commercially astute decision-making.
________________________________________
Key Requirements:
• Excellent communication and organisational skills.
• Resilient and professional attitude when dealing with difficult customers.
• Excellent attention to detail and high level of accuracy.
• Competent in Microsoft Excel and basic spreadsheet functionalities.
• Ability to complete tasks independently, while also collaborating effectively within a team.
• Ability to analyse large volumes of data and provide clear, concise updates on the current debtor position, trends, and key risks.
________________________________________
What’s in it for you:
• Relaxed office dress code and a supportive team culture. Being happy, innovative, and accountable is at the core of Team Trident!
• Regular team days and office wellbeing events to bring our team together.
• Office closure over Christmas – on top of your holiday allowance.
• Flexible hours to accommodate family or health commitments
• Job Title: Debtor Relationship Manager
• Department: Finance
• Reporting to: The Head of Finance
• Hours: 3 days per week
• Based: Trident Utilities Ltd, Unite 1 & 3 Amy Johnson House, Amy Johnson Way, Blackpool, FY4 2FG.
• Salary: £26-£28k per annum pro rata based on experience
About us:
Trident Utilities Ltd is a leading energy consultancy firm specialising in energy procurement, carbon reduction, and sustainability solutions. Our mission is to deliver cost-effective and innovative energy solutions that drive efficiency and sustainability for our clients.
If you’re looking for an environment that is built on driving a pursuit of excellence and innovation to deliver customer-focused solutions, you’ve come to the right place. Everything we do is guided by strong values, driving our mission and creating a fulfilling workplace for our team.
Job Description:
We are seeking a reliable and professional individual to join our Finance team on a part-time basis (3 days per week), following the departure of a key team member. This is a standalone role within the finance team, with responsibilities focused on maintaining strong and constructive debtor relationships and ensuring the timely collection of outstanding debts. A key aspect of the role is the provision of clear, accurate, and regular reporting to management on debtor positions, risks, collection progress, and any issues requiring escalation, supporting informed decision-making and effective financial oversight.
________________________________________
Key Responsibilities:
• Debtor Relationship Management: Build and maintain strong, professional relationships with our customers.
• Sales Invoice Process: Develop a solid understanding of our products and sales invoice procedures.
• Customer Query Resolution: Respond to and resolve invoice and payment-related queries in a timely and courteous manner.
• Debt Collection: Proactively follow up on outstanding and upcoming debts, ensuring customers adhere to agreed payment terms and contractual obligations.
• Teamwork: Ensure efficient collaboration with sales, customer service, and finance teams to support smooth invoicing and payment processes and promptly resolve any issues impacting customer accounts.
• Debtor report management: ensuring accuracy and detail of current position and reporting regularly to wider team.
• Ad Hoc Finance Support: Assist with additional finance-related tasks and duties as they arise.
________________________________________
What We’re Looking For:
• Experience in credit control or accounts receivable, chasing debts and building relationships.
• Strong interpersonal and communication skills, with a customer-service mindset.
• Highly organised, self-motivated, and able to manage tasks independently.
• Proactive and professional approach to resolving issues.
• Comfortable using and manipulating Excel workbooks (basic formulas and formatting).
• Available to start at short notice.
• Comfortable committing to the role for the foreseeable future.
We want this role to take a proactive approach to managing and strengthening relationships with our customers and debtors, balancing a friendly and professional tone with firm, commercially astute decision-making.
________________________________________
Key Requirements:
• Excellent communication and organisational skills.
• Resilient and professional attitude when dealing with difficult customers.
• Excellent attention to detail and high level of accuracy.
• Competent in Microsoft Excel and basic spreadsheet functionalities.
• Ability to complete tasks independently, while also collaborating effectively within a team.
• Ability to analyse large volumes of data and provide clear, concise updates on the current debtor position, trends, and key risks.
________________________________________
What’s in it for you:
• Relaxed office dress code and a supportive team culture. Being happy, innovative, and accountable is at the core of Team Trident!
• Regular team days and office wellbeing events to bring our team together.
• Office closure over Christmas – on top of your holiday allowance.
• Flexible hours to accommodate family or health commitments