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Health Records Officer

Job details
Posting date: 02 February 2026
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 16 February 2026
Location: Oxford, OX3 9DU
Company: NHS Jobs
Job type: Permanent
Job reference: C9321-26-0146

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Summary

Main Purpose of Post Work as part of a team to provide a professional and efficient administrative function that underpins the retrieval of health records & scanning of relevant documentation inti the Trust's digital systems, and maintains effective working relationships with clinical, nursing and administrative staff. Provide assistance to deliver health records across three of the trust sites for outpatient and inpatient attendances. To provide administrative support within the Health Records Library and across other sites if required in order to maintain library services. Support patient with information for subject access request Duties and Responsibilities Telephone bay Prioritise telephone & email requests in order of urgency. Locate health records using the electronic patient record (EPR) and old tracking systems (OxPas) Request records from other users across the trust or from offsite storage to forward on to wards and departments. Ensuring confidentiality by checking requestors identification and their rights to access patient information. Highlighting to Library Supervisor if there are any concerns relating to the requestor. Track health records to user destinations, ensuring number of volumes are recorded. Making up new folders as required. Deliver and retrieve records and/or documentation folders to wards and departments by hand; ensuring confidentiality of the health record is always maintained. Deliver requests to appropriate members of health records staff. Ensuring requests from police, solicitors, insurance companies etc are passed on to Subject Access team. Assist staff members throughout the trust on use of the microfiche/cartridge system. Arrange for collection of records required for the womens centre. Bag and deliver notes to shuttle and postal services as required File requests in date order to be retained for three months. Communicate effectively using good verbal skills with other colleagues, health professionals, and the general public. Prioritise miscellaneous paperwork received daily from other trust sites for filing into health records Reception, track, pull, file, cull To assist visitors to the department in retrieving records Providing training for research and audit staff looking to retrieve records. Track records back to the library daily using culling methods. File health records in reverse digit order and maintain filing areas. Provide health records pulling for outpatient services. Preparing clinic list as required. Cull records from the libraries as required Track records sent to offsite storage on EPR. Maintain clear numbering system for boxed filing of records for staff members returning records to offsite Storage Company.

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