GP Receptionist/ prescription clerk
| Posting date: | 02 February 2026 |
|---|---|
| Salary: | £12.60 per hour |
| Additional salary information: | £12.60 an hour |
| Hours: | Full time |
| Closing date: | 28 February 2026 |
| Location: | Bournemouth, BH6 5AJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1525-26-0004 |
Summary
Reception: Undertake all roles within reception including answering the telephone, making and cancelling appointments, assisting patients face to face with any queries on the front desk, completing tasks. To act as a care navigator, ensuring the patient is signposted to the most appropriate service or clinician. Process SystmConnects in accordance to Practice procedure Ensure the reception and waiting area are kept neat and tidy. To be familiar with the appointment system,ensuring sufficient information is recorded on the medical records when booking appointments. Monitor effectiveness of the appointment system and report problems or variations as and when necessary. Receive and make calls as required. Divert calls and take messages as and when appropriate. Ensure the consulting rooms are checked at the end of each day and left tidy and secure. Make up patient files and ensure records are kept tidy and in good repair with all necessary information recorded correctly on the outer cover. Inputting data into the patients healthcare records as necessary Taking part in regular team meetings and training. Prescriptions Process all repeat prescription requestsincluding those received online and via email. To liaise with patients and pharmacies regarding queries and requests To ensure that patients queries on medication are highlighted to the relevant GP To regularly go through prescriptions not collected and unlikely to be collected as a result of timescale, to remove the details from the patient records and then destroy the prescription Ensure up to date patient information is recorded