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Business Services Co-ordinator

Job details
Posting date: 02 February 2026
Salary: £13.74 per hour
Hours: Part time
Closing date: 15 February 2026
Location: Hidcote Manor Garden, Hidcote Bartrim, Chipping Campden, GL55 6LR
Remote working: On-site only
Company: National Trust
Job type: Permanent
Job reference: IRC170921

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Summary

If you’re brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you. We’re looking for a Business Services Co-ordinator to join us at Hidcote.

Salary: £13,396.50 pro rata (FTE £24,862.50 per annum)

Contract: Permanent

Hours/ working pattern: Part-time, 18.75 hours per week

What it's like to work here
Hidcote is a 10.5 acre garden set on the Cotswold escarpment, created in the early 20th century by Major Lawrence Johnston. With a permanent team of around 30 staff, and visitor numbers around 160,000 each year, Hidcote is a busy and vibrant property.

What you'll be doing
This is a busy place, there’s a lot going on and you’ll find that no two days are the same.

Generally, you’ll be supporting day-to-day operations, and being the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team.

You’ll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there’s a better way of doing something.

You may be asked to work weekends and bank holidays, to work outside sometimes, and to support and sometimes travel to other National Trust sites.

Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

skilled at customer service and stakeholder support skills
able to communicate and collaborate effectively
experienced at maintaining records or managing information systems
well organised and able to prioritise workload
skilled at administration
Criteria for all other applicants. We'd love to hear from you if you’re: 

experienced in giving business support, along with responsibility for facilities or office supervision
good at communicating, both in writing and speaking
able to work as part of a team, but also on your own initiative
flexible and focused on people
happy to multi-task and manage your own priorities and workload
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

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