Operations Team Lead
| Posting date: | 02 February 2026 |
|---|---|
| Salary: | £28,378 per year |
| Additional salary information: | 30hrs per week |
| Hours: | Full time |
| Closing date: | 20 February 2026 |
| Location: | Morpeth, Northumberland |
| Remote working: | On-site only |
| Company: | Vision Northumberland |
| Job type: | Permanent |
| Job reference: |
Summary
Operations Team Lead
– Vision Northumberland
Job Title Operations Team Lead
Contract Permanent
Working Hours Part-time (30hrs)
Salary £28,378 Actual
Location Morpeth
Job Description
Do you thrive on solving problems and improving processes? Are you committed to delivering excellent services in collaboration with colleagues? Would you like to contribute to a charity that genuinely makes a difference?
Become a valued member of our team and experience a warm, inclusive environment where compassion translates into meaningful action.
The Operations Team Lead role plays a key part in enhancing the lives of sensory impaired individuals throughout Northumberland, offering you the opportunity to enjoy the positive impact of your work directly.
Whether you are seeking to develop new skills, build lasting relationships, or champion the voices of service users, a career with us promises both purpose and fulfilment.
About Vision Northumberland
We are a respected local charity supporting several thousand sensory impaired people across Northumberland.
Our services encompass one-to-one advice, information, advocacy, as well as peer support groups and various activities.
We work closely with health, social care, and community partners to ensure that sensory impaired people are recognised and supported.
Our passionate and diverse team is dedicated to making Northumberland a better place for those with sensory impairments.
The Role
The Operations Team Lead occupies a pivotal leadership position, acting as the link between our overall strategic vision and the hands-on delivery of services.
You will Report to Chair of Trustees.
You will lead on the day-to-day operations of our Centre in Morpeth and outreach support, guaranteeing that information, advice, and activities are well-coordinated and delivered to an exceptional standard.
As the lead for Safeguarding and GDPR, you will ensure all staff adhere to best practices, maintaining the centre as a safe and confidential space for vulnerable residents.
As lead for Service User Involvement, you will ensure that our service users are at the heart of the organisation.
Your responsibilities will include direct management of a varied team comprising Low Vision, Volunteer Co-ordination, Finance, Data and Communications and the Peer Network.
It will be your duty to allocate staff resources effectively, ensuring our services remain responsive and empathetic to the needs of our users.
What We’re Looking For
We seek a hands-on leader who combines operational expertise with a genuine passion for delivering outstanding services and support to sensory impaired people.
Essential Experience
• A genuine interest in people, aligning with our mission to ensure sensory impaired people are recognised, included, valued, and supported.
• Excellent communication skills, with the ability to build rapport with a wide range of stakeholders Proven experience managing teams and operations within a charity, health, or social care environment.
• Sound understanding of the Care Act and experience providing or managing advice and information services, including knowledge of the challenges facing disadvantaged people.
• Technological proficiency, including experience with databases (CRMs) and a strong command of Microsoft software.
Desirable Extras
• Experience working within a large and diverse county (covering 2,000 square miles), with insight into reaching under-represented or "hidden" communities.
• Experience of working with sensory impaired people
What We Offer
• An attractive salary
• Flexible working hours
• Good contributory pension scheme
• Free parking
• Professional growth: Access to training, mentoring, and opportunities to advance your career.
• Inclusive culture: Be part of a diverse team where every voice is valued.
• Impact: The opportunity to see the difference your work makes each day.
Vision Northumberland is committed to quality, equality and valuing diversity, and welcomes applications from all backgrounds. As a sight loss charity, we particularly encourage applicants who are visually impaired to apply.
Please note, this post is subject to a DBS check.
To apply for this post please send a CV and a covering letter by 20.02.2026 outlining your suitability for the post to ruth.speirs@vision-northumberland.org. Please title your email ‘Application for Operations Team Lead’.
– Vision Northumberland
Job Title Operations Team Lead
Contract Permanent
Working Hours Part-time (30hrs)
Salary £28,378 Actual
Location Morpeth
Job Description
Do you thrive on solving problems and improving processes? Are you committed to delivering excellent services in collaboration with colleagues? Would you like to contribute to a charity that genuinely makes a difference?
Become a valued member of our team and experience a warm, inclusive environment where compassion translates into meaningful action.
The Operations Team Lead role plays a key part in enhancing the lives of sensory impaired individuals throughout Northumberland, offering you the opportunity to enjoy the positive impact of your work directly.
Whether you are seeking to develop new skills, build lasting relationships, or champion the voices of service users, a career with us promises both purpose and fulfilment.
About Vision Northumberland
We are a respected local charity supporting several thousand sensory impaired people across Northumberland.
Our services encompass one-to-one advice, information, advocacy, as well as peer support groups and various activities.
We work closely with health, social care, and community partners to ensure that sensory impaired people are recognised and supported.
Our passionate and diverse team is dedicated to making Northumberland a better place for those with sensory impairments.
The Role
The Operations Team Lead occupies a pivotal leadership position, acting as the link between our overall strategic vision and the hands-on delivery of services.
You will Report to Chair of Trustees.
You will lead on the day-to-day operations of our Centre in Morpeth and outreach support, guaranteeing that information, advice, and activities are well-coordinated and delivered to an exceptional standard.
As the lead for Safeguarding and GDPR, you will ensure all staff adhere to best practices, maintaining the centre as a safe and confidential space for vulnerable residents.
As lead for Service User Involvement, you will ensure that our service users are at the heart of the organisation.
Your responsibilities will include direct management of a varied team comprising Low Vision, Volunteer Co-ordination, Finance, Data and Communications and the Peer Network.
It will be your duty to allocate staff resources effectively, ensuring our services remain responsive and empathetic to the needs of our users.
What We’re Looking For
We seek a hands-on leader who combines operational expertise with a genuine passion for delivering outstanding services and support to sensory impaired people.
Essential Experience
• A genuine interest in people, aligning with our mission to ensure sensory impaired people are recognised, included, valued, and supported.
• Excellent communication skills, with the ability to build rapport with a wide range of stakeholders Proven experience managing teams and operations within a charity, health, or social care environment.
• Sound understanding of the Care Act and experience providing or managing advice and information services, including knowledge of the challenges facing disadvantaged people.
• Technological proficiency, including experience with databases (CRMs) and a strong command of Microsoft software.
Desirable Extras
• Experience working within a large and diverse county (covering 2,000 square miles), with insight into reaching under-represented or "hidden" communities.
• Experience of working with sensory impaired people
What We Offer
• An attractive salary
• Flexible working hours
• Good contributory pension scheme
• Free parking
• Professional growth: Access to training, mentoring, and opportunities to advance your career.
• Inclusive culture: Be part of a diverse team where every voice is valued.
• Impact: The opportunity to see the difference your work makes each day.
Vision Northumberland is committed to quality, equality and valuing diversity, and welcomes applications from all backgrounds. As a sight loss charity, we particularly encourage applicants who are visually impaired to apply.
Please note, this post is subject to a DBS check.
To apply for this post please send a CV and a covering letter by 20.02.2026 outlining your suitability for the post to ruth.speirs@vision-northumberland.org. Please title your email ‘Application for Operations Team Lead’.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.