Tenant and Landlord Engagement Officer (PO2/PO3)
| Posting date: | 01 February 2026 |
|---|---|
| Salary: | £28.07 per hour |
| Hours: | Full time |
| Closing date: | 21 February 2026 |
| Location: | Islington, North London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1680790022026 |
Summary
Tenant and Landlord Engagement Officer (PO2/PO3)
Description
We are seeking a dedicated and dynamic Tenant and Landlord Engagement Officer to join our team at the PO2/PO3 level. In this role, you will act as a vital link between tenants and landlords, ensuring effective communication and positive relationships are established and maintained. Your primary focus will be on fostering a harmonious living environment by addressing the concerns of tenants while ensuring that landlords' rights and responsibilities are upheld. This position requires a strong understanding of housing regulations, excellent communication skills, and a passion for community engagement. You will be responsible for mediating disputes, providing guidance on tenancy laws, and organizing community events to promote collaboration and understanding among residents. You will also be instrumental in developing outreach programs that inform landlords and tenants of their rights and responsibilities. If you are committed to enhancing tenant-landlord relationships and are eager to make a positive impact within the community, we encourage you to apply for this exciting opportunity to serve as a Tenant and Landlord Engagement Officer.
Responsibilities
Facilitate communication between tenants and landlords to resolve issues amicably.
Conduct regular outreach activities to engage both tenants and landlords.
Provide information and resources regarding housing laws and tenant rights to stakeholders.
Organize workshops and community events focused on tenant education and landlord responsibilities.
Maintain accurate records of interactions and resolutions related to tenant-landlord disputes.
Collaborate with local agencies and organizations to enhance support services for tenants and landlords.
Monitor and evaluate the effectiveness of engagement strategies and recommend improvements.
Requirements
Bachelor's degree in social work, community development, or a related field.
Experience in tenant relations, conflict resolution, or mediation.
Strong verbal and written communication skills.
Knowledge of local housing laws and regulations.
Ability to handle sensitive situations with tact and professionalism.
Proficiency in data management and record-keeping.
Strong organizational and project management skills.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £28.07
Location: Islington, North London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK
Description
We are seeking a dedicated and dynamic Tenant and Landlord Engagement Officer to join our team at the PO2/PO3 level. In this role, you will act as a vital link between tenants and landlords, ensuring effective communication and positive relationships are established and maintained. Your primary focus will be on fostering a harmonious living environment by addressing the concerns of tenants while ensuring that landlords' rights and responsibilities are upheld. This position requires a strong understanding of housing regulations, excellent communication skills, and a passion for community engagement. You will be responsible for mediating disputes, providing guidance on tenancy laws, and organizing community events to promote collaboration and understanding among residents. You will also be instrumental in developing outreach programs that inform landlords and tenants of their rights and responsibilities. If you are committed to enhancing tenant-landlord relationships and are eager to make a positive impact within the community, we encourage you to apply for this exciting opportunity to serve as a Tenant and Landlord Engagement Officer.
Responsibilities
Facilitate communication between tenants and landlords to resolve issues amicably.
Conduct regular outreach activities to engage both tenants and landlords.
Provide information and resources regarding housing laws and tenant rights to stakeholders.
Organize workshops and community events focused on tenant education and landlord responsibilities.
Maintain accurate records of interactions and resolutions related to tenant-landlord disputes.
Collaborate with local agencies and organizations to enhance support services for tenants and landlords.
Monitor and evaluate the effectiveness of engagement strategies and recommend improvements.
Requirements
Bachelor's degree in social work, community development, or a related field.
Experience in tenant relations, conflict resolution, or mediation.
Strong verbal and written communication skills.
Knowledge of local housing laws and regulations.
Ability to handle sensitive situations with tact and professionalism.
Proficiency in data management and record-keeping.
Strong organizational and project management skills.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £28.07
Location: Islington, North London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK