Resolution Officer
| Posting date: | 30 January 2026 |
|---|---|
| Salary: | £17.50 to £18.00 per hour |
| Hours: | Full time |
| Closing date: | 01 March 2026 |
| Location: | Stratford, London, E15 4PH |
| Company: | Daniel Owen Ltd |
| Job type: | Temporary |
| Job reference: | LONQRO_1769772007 |
Summary
Resolution Officer
Temp on going contract till April 2026
Hybrid Working
35 hours per week
£18.00per hour
Details on the role:
- Temporary assignment until 1st April 2026
- Hybrid working ( 1 day per week in the office)
- 35 hours per week ( 0800-1600 or 0900-1700)
- £18.00 per hour
Main Accountability's:
Manage complaints in line with agreed policies and procedures. Provide excellent customer service, keeping customers informed with high-quality verbal and written communication. Work collaboratively with other colleagues at all levels, to achieve the right outcome.
Required Experience:
Social Housing
Complaints
Planning/Scheduling
Customer Service