Visitor Services Manager

Posting date:	28 January 2026
Salary:	£33,854 per year
Hours:	Full time
Closing date:	23 February 2026
Location:	Wendover
Company:	Government Recruitment Service
Job type:	Permanent
Job reference:	446217/1

Summary

As Visitor Services Manager, you will take a leading role in shaping outstanding visitor experiences at Wendover Woods. This dynamic position will see you lead and manage a committed team of staff and volunteers to deliver efficient, safe and high-quality daily operations.

Your leadership of a dedicated recreation team will help shape an exceptional visitor experience at Wendover Woods. Drawing on your background in managing outdoor attractions, activities and events, you will ensure every visitor enjoys a safe, memorable and positive day in the forest.

You will also play a vital strategic role, contributing to the wider success of our business through strong commercial awareness and effective partnership working. As a key budget holder, you will manage resources responsibly and confidently identify opportunities to improve financial performance, whether through smarter operational practices, enhanced service delivery or the development of new income‑generating initiatives.

Please see the job description below for more information and details about what we need from you.

• lead and manage the recreation team through coaching, support and promoting a positive and inclusive culture.
• ensure compliance with health and safety guidance, and communicate the importance of working safely, to manage risks across operations for staff, volunteers, the general public, and contractors.
• manage income and expenditure against budgets and report on variances, identifying areas for commercial growth
• undertake contract management for recreation-based contracts such as cleaning, chargeable parking systems and gate locking
• work closely with other departments such as Forestry & Land Management, Civils, Ecology, Estates and Marketing
• build and maintain good working relationships with external partners, tenants, and concession operators
• participate in relevant internal meetings providing updates and site information. Represent Forestry England at external meetings when required.

And any other tasks, reasonably requested by your line manager.

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.