Internal Sales & Customer Service
| Posting date: | 27 January 2026 |
|---|---|
| Salary: | £29,000.00 to £30,000.00 per year |
| Additional salary information: | bonus |
| Hours: | Full time |
| Closing date: | 26 February 2026 |
| Location: | Poole, Dorset, BH12 4NZ |
| Company: | Bridgewater Recruitment Group |
| Job type: | Permanent |
| Job reference: | JQ466Z_1769526596 |
Summary
A leading B2B distributor of heating and plumbing products is looking for a friendly, customer-focused Internal Sales & Customer Service professional to join their successful sales team in Poole. This is an excellent opportunity for someone seeking a client focused, long-term role within a well-established, fast-paced, and people-oriented business.
Following a record year, the business has built an excellent reputation within the industry for high-quality products and outstanding customer service. They are part of a market-leading £1 billion UK distribution group, employing over 1,700 people nationwide.
You will be joining a high-performing internal sales team that works closely with prestigious national accounts, offering exposure to well-known customers and high-value relationships.
Role Responsibilities
After the initial training and induction period you will:
- Manage and develop a portfolio of key contacts through regular, proactive engagement
- Grow client accounts by increasing trade value and offering relevant, tailored product ranges
- Support the Sales Team Manager with office-based account management to drive business growth
- Negotiate customer pricing confidently, making commercially sound decisions
- Increase turnover and profit through creative and strategic sales activity
- Maintain accurate records and high-quality administration across all customer accounts
Rewards
As an Internal Sales & Customer Service professional, you will receive:
- A starting salary between £29,000 - £30,000
- An uncapped annual profit share bonus
- Membership of the company's excellent pension scheme
- A stable, permanent role within a successful and growing business
- Comprehensive training, ongoing support and professional development
- A friendly, collaborative team environment
Requirements
To be successful in this Internal Sales & Customer Service role, you should be:
- An enthusiastic strong communicator with excellent telephone skills (experience in internal sales, customer service, or a similar office-based role is beneficial but not essential)
- Confident with strong relationship-building skills
- A team player who enjoys working collaboratively
- Motivated by targets and achieving results
- Hard-working with a positive, can-do attitude
- PC literate, with confidence using standard office systems
- Adaptable and flexible in a fast-paced environment
Think you have what it takes? Apply today to find out more!