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Customer Service Administrator

Job details
Posting date: 14 January 2026
Salary: £26,000 to £28,000 per year
Hours: Full time
Closing date: 13 February 2026
Location: Poole, Dorset
Remote working: On-site only
Company: Resource Recruitment
Job type: Contract
Job reference:

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Summary

Customer Service Administrator

Job Location: Poole, Dorset

Job Type: Initial 6-month Contract

Salary: £13.33 – £14.35 per hour / £26,000 - £28,000 per annum, depending on experience

Hours: 37.5 hours per week, Monday – Thursday 8.00am - 4.45pm & Friday 8.00am - 12.30pm

We have a new opening for a specialist engineering company for a Purchasing Assistant to join their team based in Poole on an initial 6-month contract.

Working within a small customer service team you will be;

• Answering incoming calls and directing enquiries
• Quoting parts for external customers
• Resolving queries customers
• Updating customers on order status & despatch dates
• Raising production paperwork for orders
• Raising picking lists for the warehouse
• Any other administration to support the sales team

The successful applicant will possess;

• Proven experience in a customer service / order processing role
• A confident telephone manner
• PC literate with experience of using Excel, word and CRM / ERP systems

For more information on this position, company or to apply for this role, please either contact our recruitment team on 01202 686000 or send your CV to: jobs@rrm.uk.com

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.



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