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Secretary

Job details
Posting date: 27 January 2026
Salary: £27,485.00 to £30,162.00 per year
Additional salary information: £27485.00 - £30162.00 a year
Hours: Full time
Closing date: 10 February 2026
Location: Stoke on Trent, ST4 6QG
Company: NHS Jobs
Job type: Contract
Job reference: C9205-26-0149

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Summary

You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support to our Specialist Nurses, Consultants and other clinicians within the team. You will need to be a highly motivated, flexible and a team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for an experienced secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment. Position is a full time (37.5 hours) Monday to Friday You will have previous Medical Secretarial experience, be able to work on your own initiative with well-developed communication and interpersonal skills. Possession of word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential. An understanding of the EPR computer system is desirable but not essential, as full training will be given. Informal enquiries to: Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081 To provide comprehensive secretarial support to the medical and nursing staff. The job will involve prioritisation of work, booking outpatient appointments, answering telephone queries, typing and liaising with GP Practices. Responsibility for the Specialist Nurses as a whole covering Royal Stoke and County Hospitals. Effective management of outpatient & inpatient waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority. Monitoring and management of incomplete pathways.

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