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E-Commerce Lead

Job details
Posting date: 26 January 2026
Salary: £35,000 to £45,000 per year
Hours: Full time
Closing date: 25 February 2026
Location: ST6
Remote working: On-site only
Company: Synergy Recruitment Ltd
Job type: Permanent
Job reference: 35356-409157

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Summary

A New E-Commerce Leadership Role You Can Truly Own

If you're looking for a role where you can build, shape and improve an e-commerce function - not just maintain one - this could be for you.

You'll be the sole person responsible for e-commerce in a growing business, with the autonomy to manage the day-to-day while also driving strategy, growing sales and improving customer experience.

The products make a real difference to women's lives, and you'll be part of a team that are passionate about this - and hope you are too!

You'll be joining at an exciting stage, with the opportunity to influence how e-commerce is run and grow alongside the business.

Details & Benefits of the E-Commerce Lead role:

• Location: Stoke on Trent - open to hybrid or remote working but you must be available to attend meetings onsite every other Friday.
• Salary: up to £45,000 per annum (DOE)
• Hours: Monday - Friday, 9am - 5pm (3pm finish on Fridays)
• Holidays: 26 days (including your birthday off) + bank holidays + Christmas shutdown
• Product discounts
• Local gym discount
• Regular team culture days

Your job role as the E-Commerce Lead:

You'll oversee day-to-day e-commerce operations, coordinate team priorities, and make sure projects stay on track.

Duties include:

• Managing and optimising the company's e-commerce sites
• Improving user journeys, analysing drop-outs and increasing conversion
• Keeping product listings, content and on-site merchandising up to date
• Collaborating with the digital team
• Supporting new product launches across all online channels
• Using analytics to spot opportunities, test ideas and show measurable results

Skills and experience required for the E-Commerce Lead position:

• Minimum 3 years+ previous experience of managing an e-commerce website
• Confidence using data to make commercial decisions
• Experience improving customer journeys and conversion

If this sounds like the role for you, please apply with your CV today!

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