Patient Advisor
| Posting date: | 26 January 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 16 February 2026 |
| Location: | Warrington, WA1 4NE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2098-26-0000 |
Summary
We are seeking a friendly, professional, and highly organised Patient Advisor/Receptionist to join our front-of-house team. You will be the first point of contact for patients, providing a warm welcome and delivering excellent customer service both in person and over the phone. Your responsibilities will include booking appointments, managing patient records, handling enquiries, and supporting the clinical team to ensure smooth day-to-day operations. Key Responsibilities Greet and assist patients in a courteous and efficient manner. Schedule appointments and manage bookings. Answer phone calls and respond to patient queries. Update and maintain accurate patient records. Support administrative tasks and always ensure confidentiality. Ideal candidates will have strong communication skills, attention to detail, and a calm, compassionate approach in a busy healthcare environment.