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Housing Management Coordinator

Job details
Posting date: 26 January 2026
Hours: Full time
Closing date: 25 February 2026
Location: Southampton (St Marys Road), SO14 0BG
Company: Home Group Limited
Job type: Permanent
Job reference: 26258

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Summary

Housing Management Coordinator



Pay £13.21 per hour (£25,838 per annum, pro rata) and great benefits including Health Cash Plan



Permanent, part time (20 hpw)



Southampton



We can’t offer a CoS for this role



Home, a place where you belong



This is a great opportunity for a Housing Management Coordinator to join our team here in St Marys Road. As our Housing and Property Guru, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!



What you’ll do



  • Customer group - we are in a ten-bed shared accommodation with adults with mental health and dual diagnoses.


  • Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


  • Help our customers with housing benefit claims, making sure that these are received on their rent account.


  • Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.


  • Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void within set timescales.


  • Ensuring we are health and safety compliant and that maintenance standards are met.



Why join us



This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!



You have



  • Experience in managing a housing management caseload and overseeing landlord and housing management duties


  • Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


  • Able to take on a lead role within the team, offering guidance and support to your colleagues


  • The ability to work on your own initiative, positively influencing people from all different backgrounds.


  • Confident working collaboratively with colleagues in other parts of the business as well as with external partners



Stronger together



We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!



The practical bits



  • Work pattern is based on an 8 week rolling rota.


  • Based at our service in Southampton.


  • Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,


  • You’ll need an Enhanced DBS check done and we pay for that.



What’s in it for you?



  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!


  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


  • We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


  • Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.



Find out more



Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.



For reasonable adjustments email recruitment@homegroup.org.uk



London and South East Supported Portfolio 5



Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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