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Customer Service & Sales Advisor

Job details
Posting date: 24 January 2026
Salary: £25,480 to £34,270 per year
Additional salary information: Salary: £34,270 OTE = £25,480 basic + uncapped commission
Hours: Full time
Closing date: 23 February 2026
Location: BT1 3NR
Remote working: On-site only
Company: Red Dot Commercial Limited
Job type: Permanent
Job reference: RYYRWVX631

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Summary

Customer Service & Sales Advisor

OTE £34,270 | £25,480 basic + uncapped commission
Location: Belfast (BT1 – office-based)

Looking for a role where conversations matter, targets are achievable, and effort is actually rewarded?

This is an inbound customer service and sales role for people who enjoy helping customers and spotting opportunities while they’re doing it. You’ll be speaking to existing customers, dealing with renewals, upgrades and day-to-day queries — no cold calling, no guesswork.

You’ll be based on-site in a busy Belfast city-centre office, working as part of a supportive, target-driven team with clear structure and progression.

What the role involves

Handling inbound customer calls in a professional, confident way

Supporting customers with renewals, upgrades and general account queries

Understanding customer needs and recommending relevant products or services

Working towards individual and team sales targets

Using multiple systems to log activity and manage customer information

This role suits someone who:

Enjoys speaking to people and building rapport quickly

Is comfortable working to targets and likes seeing results

Can think on their feet and handle objections calmly

Is confident using computer systems and switching between screens

Has experience in customer service or sales (helpful, but not essential)

What’s on offer

Permanent, full-time role (40 hours per week)

Shifts between 8am and 10pm, Monday to Sunday

Rotas issued at least one month in advance

Uncapped commission on top of a competitive basic salary

Full training and ongoing coaching

Benefits including wellbeing support, discounts and dental cover

This is a fully on-site position, working five 8-hour shifts out of seven from the Belfast (BT1) office.

If you want a customer-facing role with real earning potential and a clear structure, this one’s worth a look.

Apply now to find out more.

Apply for this job