Head of Strategic Service Development, Pathways and Growth

Posting date:	23 January 2026
Salary:	£78,618 per year
Additional salary information:	£78618 a year
Hours:	Full time
Closing date:	08 February 2026
Location:	Leeds, LS11 0DL
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B0348-26-0006

Summary

TITLE: Head of Strategic Service Development, Pathways and Growth DEPARTMENT Executive Team LOCATION: White Rose Office Park HOURS OF WORK: Up to 1wte NATURE OF CONTRACT: Permanent ACCOUNTABLE TO: Chief Operating Officer ROLE SUMMARY The Head of Strategic Service Development, Pathways and Growth is a senior leadership role within the Leeds GP Confederation Executive team, responsible for leading the strategic growth of the organisation through the identification, design, mobilisation, and implementation of new services. This role focuses on service development, business growth, neighbourhood and partnership opportunities, and sustainable income generation, while maintaining high-quality, patient-centered care and robust governance. Reporting to the Chief Operating Officer, the post holder will work closely with the Executive Team to embed new services into business-as-usual operations, ensuring alignment with local and national guidance, system needs, and Leeds GP Confederations strategic vision. They will play a pivotal role in driving innovation, collaboration, and integrated service delivery, supporting both organisational performance and improved patient outcomes. While clinical knowledge is advantageous, it is not a requirement; the role is open to professionals with proven experience in strategic service development, business development, service mobilisation, or partnership leadership. The Head of Strategic Service Development, Pathways & Growth will build and maintain strong relationships across the health and care system, including commissioners, primary care networks, and partner providers, ensuring Leeds GP Confederation remains a trusted, innovative, and system-leading organisation. In addition, the Head of Strategic Service Development, Pathways & Growth will have a high level of demonstrable senior management experience in operational and governance leadership to allow an understanding when developing or bidding for new services and ensure the seamless transition of services into business as usual. As part of the role, experience in leading competitive tenders and bid writing is essential. The post holder will support quality improvement and development opportunities as part of the Confederations support to improve access in Primary Care. The post holder will report to the COO to ensure that the GP Confederation works collaboratively across the Leeds system as a partner on clinical service developments. The post holder is a member of the Executive and the senior management team; playing an active part in decision making at an Executive level, attendance at key governance meetings, supporting the Leeds GP Confederation to make business decisions regarding new and incumbent services whilst delivering the purpose of the Leeds GP Confederation. The post holder will hold external relationships with system partners across the health & care system and therefore experience of senior level system relationships are essential. They will have a proactive role in developing our successful networks across the city and wider, working collaboratively with partners to develop integrated solutions to support meeting the changing needs of our patient populations. The postholder will be an inclusive leader who will engage colleagues in the delivery of our vision, values & behaviours and empower them to take part in the leadership and wider development of our organisation. KEY WORKING RELATIONSHIPS Actively develops and maintains effective working relationships across system partners, working as part of the Executive Team and aided by the existing contacts and relationships fostered by Leeds GP Confederation Fosters and maintains strong links across all system partners. Identifies opportunities for collaborative working and uses initiative to open and sustain such relationships. Uses influencing skills to collaborate with a wide range of stakeholders. Internal Chief Operating Officer Members of the Executive Members of the Members Council Director of Finance Associate Director, Clinical Professions Head of Growth & Transformation Service Delivery & Performance Leads Service Delivery & Relationship Managers External The Clinical Directors of the Primary Care Networks across Leeds The ICB Primary Care & Urgent Care Commissioning Teams The Leeds Health & Care Partnership Other providers including LTHT, LCH, LYPFT, Local Care Direct MAIN DUTIES Service Development, Pathways & Growth Working with the Chief Operating Officer and the Executive Team the Head of Strategic Service Development, Pathways and Growth will: Play an active role and contribute to the overall development and implementation of the organisation's long-term vision, strategic direction, and governance arrangements Provide strategic leadership for service development, aligning opportunities with organisational vision and governance. Identify, design, and implement new services to meet system needs and increase income, including opportunities to support neighbourhood provision. Ensure the correct balance between Leeds GP Confederation services, and those that can be delivered by practices or PCNs, ensuring that we dont inadvertently disinvest in General Practice. Lead business development activities, including tender submissions, bid writing, competitive opportunities, and partnership opportunities within the organisations framework. Ensure new and existing services align with local and national guidance, and the organisations purpose. Ensure any new opportunities continue to deliver the Leeds GP Confederation purpose. Increases income through the development of new services identified through tender opportunities, joint working with partners, horizon scanning or responding to an area of need. Ensure that the Leeds GP Confederation is a trusted partner in the Leeds health and care system by developing and maintaining relationships and working in collaboration with partners across the area to ensure high-quality and sustainable services for our patients. Work collaboratively with other executive team members, sharing corporate responsibility and accountability for setting objectives and achieving goals to ensure the improved performance of the organisation. Support quality improvement initiatives, pathway development and integration of services. Provide regular reports to the GP Confederation Committees as part of the governance structure. Contracting and Performance to Business as Usual The Strategic Service Development, Pathways and Growth will: Ensure that there is a strong contract management process underpinned by a robust performance management process as part of mobilisation and implementation of services. Develop and implement all contract documentation for new services. Lead the mobilisation and implementation of new services, working with clinical and operational teams for at least three months post go-live. Ensure effective contract oversight, KPI monitoring, and compliance reporting to commissioners for new services. Lead capacity and demand planning for new services to ensure delivery readiness. Provide regular reports and updates on new services awarded to the GP Confederation Committees as part of the governance structure. Supports the COO and ADCP with clinical and operational governance and contract management as required. Leadership Responsibilities Provide leadership, guidance and support to the services and teams within Leeds GP Confederation as needed. Foster a culture that values innovation, collaboration, and continuous improvement. Act as a senior representative of the Confederation at system-level meetings and in strategic partnerships. Governance, Assurance and Compliance The postholder will be responsible for ensuring that the GP Confederations CQC registration is current at all times, working with the COO to update registration details for any new services. Ensure that new services delivered which are regulated by CQC are fully compliant with CQC requirements and that systems and processes are in place to record evidence of compliance on an ongoing basis. Planning and Organisational Responsibilities To plan and organise own workload. To attend local, regional and national meetings of relevance. Ensure the effective and efficient use of resources within their own sphere of responsibility. Standard Responsibilities It is the responsibility of each member of staff to maintain confidentiality at all times. Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients. Mandatory training requirements that are relevant to the post must be decided during Personal Development Review and a training plan developed. Staff should be aware of their individual responsibilities under the Equal Opportunities Policy and ensure that they adhere to the provisions of the policy. Manages Self Maintains the highest standards of conduct and integrity within organisation adhering to relevant Codes of Conduct. Participate in the organisations appraisal system, matching organisational aims with individual objectives. Takes responsibility for own and others health and safety in the working environment. Complies with all organisational and statutory requirements. Ensures that a professional service and image is maintained at all times. Leads in line with agreed values.