Online Seasonal Optimisation Project Manager
| Posting date: | 23 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 05 February 2026 |
| Location: | Welwyn Garden City, Hertfordshire, AL7 1GA |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/11467022/975087 |
Summary
About the role
As an Online Seasonal Optimisation Project Manager, you will identify, lead and evaluate opportunities to improve Online trading performance and deliver customer-facing improvements. The role focuses on delivering in‑year improvements aligned to key seasonal events, working closely with the Online Analytics teams to ensure decisions and actions are guided by data‑driven insights.
You will be responsible for
- Leading and coordinating the planning and delivery of key initiatives that support Online seasonal events (e.g., Christmas, Easter, Summer), ensuring teams are aligned to deliver exceptional customer experiences and achieve commercial goals.
- Supporting tactical response plans when new risks or opportunities emerge, enabling swift and effective action with clear stakeholder alignment.
- Identifying and prioritising customer-facing optimisation opportunities by using insight from analytics, customer feedback, and commercial performance.
- Driving initiatives that enhance customer satisfaction, conversion, and profitability across the Online channel.
- Building strong, collaborative relationships across Technology, CCEC, Commercial, Fulfilment, and our Business Support functions to enable fast-paced and effective delivery.
- Framing and solving complex problems in a dynamic and fast-moving environment, maintaining a strong focus on customer impact.
- Staying up to date with market trends and competitor activity to inform decision‑making and identify potential risks or areas of opportunity.
- Delivering key project initiatives, including bringing GHS slot booking forward to help customers plan earlier for summer, and working with Technology teams to improve the stability and reduce friction in the Christmas Waiting Room experience.
You will need
- Experience in e‑commerce and a passion for retail, particularly during high‑intensity seasonal periods.
- Proven ability to manage and deliver cross‑functional projects or programmes on time and to a high standard.
- Confidence in managing multiple priorities simultaneously, often under tight timelines.
- A solid understanding of financial, commercial, and customer performance metrics, and how they influence decision‑making.
- Strong engagement and influencing skills, including the ability to work effectively with senior stakeholders.
- Clear, concise communication and presentation skills, tailored to a range of audiences.
- Strong analytical and problem‑solving skills, with the ability to interpret data and turn insight into practical, evidence‑based recommendations.
What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
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