Patient Pathway Administrator | Milton Keynes University Hospital NHS Foundation Trust
| Posting date: | 22 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 Per annum |
| Hours: | Full time |
| Closing date: | 21 February 2026 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | Milton Keynes University Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7755039/430-CC25-603A |
Summary
Patient Pathway administrator
Department: Cancer and Haematology CSU
Band 3 pro rata if part-time
Hours: Full time 37.50 hrs week all MKUH roles will be considered for flexible working
This is an exciting opportunity to join the oncology administrative team; we are seeking a reliable, enthusiastic patient pathway administrator to help deliver a high standard of customer care. You will possess excellent organisational and communication skills with the ability to manage a varied, fast paced workload.
Please note that this post is subject to an initial probationary period of six months, extendable up to a period of 12 months. A DBS check may be required for new employees. MKUH promotes an inclusive workforce and proactively welcomes applications from underrepresented groups in our community.
Interview date: Week commencing 16.02.2026
• Responsible for providing a wide range of administration and clerical support to the coordinators, consultants and haematology team to facilitate a smooth, efficient and confidential patient pathway.
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• To be part of the haematology team and work to ensure the objectives of the Trust are achieved.
• To contribute to the Trust complying with clinical governance and risk management.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
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Excellent communication and interpersonal skills to deal with patient.
High Standard of organizational and administration ability
Good Keyboard Skillsto ensure accurate data entry.
Good organizational skills
Ability to work on own initative
Ability to prioritise own work load.
Numerate & IT literate – skill must include word and excel
Excellent telephone manner.
Ability to work as part of a team with a friendly and approachable manner
Ability to demonstrate a ‘Can-Do’ attitude and work under pressure
Understanding of confidentially
Work with and maintain guidelines and policies related to patient access.
Liase with outside agencies including GP surgeries, health centres, private hospitals, nursing homes and tertiary centres..
Respond to patient queries.
Make and re-schedule appointments as required.
Deal with incoming mail..
Order supplies as required.
Contact patients to remind them about their appointments.
Assist in dealing with patient complaints.
Book interpreters for patients.
Assist in training new staff as required.
Please refer to the job description for further details.
This advert closes on Thursday 5 Feb 2026