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Bank Hospice Care Assistant (Ward)

Job details
Posting date: 22 January 2026
Salary: £12.55 per hour
Additional salary information: £12.55 an hour
Hours: Full time
Closing date: 08 February 2026
Location: Bury St Edmunds, IP33 2QY
Company: NHS Jobs
Job type: Contract
Job reference: B0142-26-0003

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Summary

Key Responsibilities or Duties: To carrying out tasks involving direct patient care and support to patients and families Work with registered health professionals to deliver specialist palliative care to patients To act within the limits of own competence and authority To support and direct clinical care assistant volunteers Clinical intervention Communicate effectively with patients, carers and professionals Support individuals who are distressed Support individuals and carers to cope with their emotional and psychological and spiritual wellbeing Assist in the assessment of an individuals needs arising from their health and social status Assist in the assessment of the need for, and the provision of, environmental and social support in the community Undertake personal hygiene for individuals unable to care for themselves Support individuals during and after clinical therapeutic interventions Contribute to care planning and review by implementing, monitoring and evaluating care Prepare individuals for health care through appropriate moving and positioning Prepare environments and resources for use in health care activities Monitor an individuals progress in managing their illness and assist the individual's management of their condition and treatment plan Support others in providing health care actions through assisting the practitioner to implement healthcare activities Assist in the implementation of mobility and movement programmes for individuals to restore optimum movement and functional independence Assist individuals in undertaking activities and enable them to choose and participate in activities that are meaningful to them Help individuals to maintain mobility and support the use of technological aids to promote independence Support individuals to retain, regain, and develop the skills to manage their lives and environment including enabling individuals to use assistive devices and assistive technology Work in collaboration with family/carers to enable them to support individuals Deliver and collect clinical items or patients accessories to and from West Suffolk Hospital Special Features of the job Bank HCAs may be required to work across all the various services: community care including groups and clinics provided at outreach centres and Sylvan ward Personal Development (all staff) Each employee must co-operate and attend all appropriate mandatory and statutory training as required by the organisation Health and Safety (all staff) All staff have responsibilities to ensure that our working environment continues to be a safe, secure, healthy and fulfilling place to work Employees of St Nicholas Hospice Care are required to work in line with the Health and Safety Policy to ensure not only their own health and safety, but that of others too Governance Be aware of and comply with all relevant Hospice policies, guidelines and procedures Ensure the maintenance of confidentiality in respect of patient, staff, volunteer, and organisational records Be aware of, and use the procedure to report any incidents, risks and safety concerns General (all staff) Act as an ambassador for the charity and encouraging others to do the same At the heart of our strategic vision, our One Team approach aims to support creative and flexible responses from every member of our workforce in order to benefit each and every person using our services, from clinical care, retail, fundraising, education and the support services. There is an expectation for everyone to support colleagues beyond their own team Ensure the maintenance of confidentiality in respect of staff, volunteer and client records and all privileged information relating to the services of the Charity, its patients, staff and volunteers and particularly of the area for which directly responsible Undertake any other duties which may be reasonably required The philosophy of the Hospice is based on a multi-skilled, cross-departmental approach. Staff regardless of grade or discipline, are required to participate in this concept. The role of volunteers is integral with the work of St Nicholas and paid staff are required to underpin this in their attitude and actions All staff must be sympathetic to and able to project the philosophy and concept of hospice care The Hospice has in place provision for staff support. Staff are expected to exercise responsibility in accessing and providing whatever forms of support might be appropriate for them to ensure that they are able to offer the professional care for which they are employed This Job Description may change and the duties listed are not exhaustive, but such change will only be made following consultation between the (relevant) "Manager" and the post holder Equality & Diversity Promote equality of opportunity and diversity Promote the rights and diversity of individuals Management and Administration Contribute to the effectiveness of teams Maintain information/record systems Receive and pass on messages and information IT communication accurately and in a timely manner Participate in inter-disciplinary team working to support individuals both in the hospice and the community

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