Bank Administration Assistant
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | Norwich, NR2 3TU |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9839-26-0020 |
Summary
General Responsibilities To assist and maintain various office systems with adaptation towards efficiency where required. This includes filing systems, both manual and computerised, ensuring that information is recorded and stored appropriately and that disused files are archived on a regular basis. To ensure all typing is completed promptly and efficiently. To receive and respond to incoming telephone calls, acting as a first point of contact for most callers, including staff and people from a wide range of organisations, determining their requirements and taking appropriate action under the supervision of the Senior Administrator to the work area. To take, respond to and record accurately all telephone calls and emails, initiating action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention and complete confidentiality in an efficient and courteous way. To develop and maintain good and effective working relationships with a wide range of people both within the Trust and externally in order to ensure that communication and liaison between the departments are effective and information is given and received in a timely manner. To use computer networks effectively and on a daily basis. To undertake general admin duties as required by the Directorate, i.e. photocopying, filing scanning, use of fax machines etc To maintain adequate stocks of stationery for the Team. To perform tasks that require frequent periods of prolonged concentration, involving use of computers, planning and preparing documents. Any other duties which may be requested by the line manager in order to facilitate the smooth running of the service. Generally admin support assignments are flexible with times usually between 8am-5pm Monday Friday, however other shifts may be required to cover urgent requirements.