Performance and Operations Manager | Great Western Hospitals NHS Foundation Trust
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £47,810 - £54,710 per annum |
| Hours: | Full time |
| Closing date: | 20 February 2026 |
| Location: | Swindon, SN3 6BB |
| Company: | The Great Western Hospitals NHS FT |
| Job type: | Permanent |
| Job reference: | 7733241/249-7733241 |
Summary
An exciting opportunity has arisen for an ambitious and dynamic individual to join the Surgery and Planned Care Division at the Great Western Hospitals NHS Foundation Trust as a Performance and Operations Manager, supporting the Assistant General Manager to deliver high quality services.
Working collaboratively with the Clinical Lead, Clinicians and Matrons, the Performance and Operations Manager will be responsible for ensuring effective and efficient management of the operational functions within one of the Division’s Clinical business units.
The Trust actively encourages personal development and will be committed to supporting you to develop your skills in an environment where new ideas are welcomed and encouraged.
1. To effectively and efficiently manage the service’s performance, ensuring the relevant standards are achieved and taking corrective action when required.
2. To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.
3. In collaboration with the Head of Service, ensure all performance indicators and national standards, such as Referral To Treatment (RTT), Cancer and Diagnostic standards, are achieved.
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives
1. To manage the effectiveness and efficiency of the designated specialties within the Division, ensuring the relevant standards are achieved.
2. To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.
3. In collaboration with the Assistant General Manager, ensure all performance indicators and national standards are achieved (e.g. RTT, DM01, Cancer Wait times and Time in ED) to deliver a high quality,
effective service, where patient experience and patient safety is central.
4. Compile reports and statistical information in line with the Trust’s reporting framework.
5. Provide detailed feedback of performance from a variety of information systems at Trust wide and
monthly performance meetings.
6. To support with data entry and lead data validation.
Please see the attached job description for full information
This advert closes on Wednesday 4 Feb 2026
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