CHLH/2601/14 Relief Seasonal Visitor Centre Assistant
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | £13.64 per hour |
| Hours: | Part time |
| Closing date: | 04 February 2026 |
| Location: | Fort William, Highland |
| Remote working: | On-site only |
| Company: | High Life Highland |
| Job type: | Temporary |
| Job reference: | CHLH/2601/14 |
Summary
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
· Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
· Assist in the day-to-day operation of the Visitor Centre, by providing outstanding customer care in all areas.
· Work on a rota basis within the Visitor Centre, retail area and cleaning roles, including regular weekend and bank holiday working.
· Provide information relating to Ben Nevis, Glen Nevis and surrounding area.
· Assist in ensuring the Visitor Centre is open and securely closed at the appropriate times.
· Assist with the running of the retail operation – sale, stock deliveries/replenishing, stock take etc.
· Daily cash handling and maintaining accurate records.
· Facilitate group bookings within the Visitor Centre.
· Respond to telephone enquiries and deal with them appropriately.
· Assist with ensuring the security and safety of the public and private areas of the centre and grounds, in liaison with all other staff.
· Carry out Fire warden duties as required
· Undertake cleaning duties ensuring a high standard of cleanliness within the Visitor Centre, external grounds and public toilets.
· Ensure that all activities are carried out safely and in accordance within house policies and procedures.
· Operate a hot beverage service and soft scoop ice cream machine for the public.
· Pursue continuous professional development and contribute to the continuous improvement of the Ben Nevis Visitor Centre and High Life Highland as a whole.
· Attend and undertake any training online or in person.
· Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
· Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Ben Nevis Visitor Centre team.
· Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
· Assist in the day-to-day operation of the Visitor Centre, by providing outstanding customer care in all areas.
· Work on a rota basis within the Visitor Centre, retail area and cleaning roles, including regular weekend and bank holiday working.
· Provide information relating to Ben Nevis, Glen Nevis and surrounding area.
· Assist in ensuring the Visitor Centre is open and securely closed at the appropriate times.
· Assist with the running of the retail operation – sale, stock deliveries/replenishing, stock take etc.
· Daily cash handling and maintaining accurate records.
· Facilitate group bookings within the Visitor Centre.
· Respond to telephone enquiries and deal with them appropriately.
· Assist with ensuring the security and safety of the public and private areas of the centre and grounds, in liaison with all other staff.
· Carry out Fire warden duties as required
· Undertake cleaning duties ensuring a high standard of cleanliness within the Visitor Centre, external grounds and public toilets.
· Ensure that all activities are carried out safely and in accordance within house policies and procedures.
· Operate a hot beverage service and soft scoop ice cream machine for the public.
· Pursue continuous professional development and contribute to the continuous improvement of the Ben Nevis Visitor Centre and High Life Highland as a whole.
· Attend and undertake any training online or in person.
· Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
· Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Ben Nevis Visitor Centre team.