Building Control Administrator
| Posting date: | 21 January 2026 |
|---|---|
| Salary: | £26,824 to £27,694 per year |
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | Ipswich, Suffolk |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Ipswich Borough Council |
| Job type: | Permanent |
| Job reference: | REQ01109 |
Summary
A Building Control Administrator provides essential administrative support to the Building Control team who carry out the regulatory Building Control function as well as providing a customer facing role to clients, architects, builders and other departments within the council.
The work is varied and some of the day-to-day tasks that you may be expected to carry out include processing new applications, supporting existing applications, acting as a first point of contact for the department by answering telephone and email enquiries from the public, builders, architects, third party suppliers as well as other council departments, booking inspections, and updating information on the document management system. The role is a hybrid role, requiring two days a week in the office as part of a small team of support and Inspection staff. The department provides a customer support function between 08.30 and 17.00 Monday to Friday and the Business Support Team ensure that there is someone available to answer customer enquiries during these times.
The ideal candidate needs to demonstrate that they are able to work under pressure, deal with difficult customers in a calm efficient manner, follow documented procedures and escalate any issues that they encounter. It would be desirable for the candidate to have an understanding of the Building Control function, although not essential. Several types of application software are used and full training will be given, however it is essential that candidates are confident using Microsoft Office products such as Word and Excel, and are familiar with processing emails.
Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 2 days per week working in the office.
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Tracy Bailey (she/her) on 01473 432828 or via email tracy.bailey@ipswich.gov.uk.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on Monday 9th February 2026 and Tuesday 10th February 2026
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
The work is varied and some of the day-to-day tasks that you may be expected to carry out include processing new applications, supporting existing applications, acting as a first point of contact for the department by answering telephone and email enquiries from the public, builders, architects, third party suppliers as well as other council departments, booking inspections, and updating information on the document management system. The role is a hybrid role, requiring two days a week in the office as part of a small team of support and Inspection staff. The department provides a customer support function between 08.30 and 17.00 Monday to Friday and the Business Support Team ensure that there is someone available to answer customer enquiries during these times.
The ideal candidate needs to demonstrate that they are able to work under pressure, deal with difficult customers in a calm efficient manner, follow documented procedures and escalate any issues that they encounter. It would be desirable for the candidate to have an understanding of the Building Control function, although not essential. Several types of application software are used and full training will be given, however it is essential that candidates are confident using Microsoft Office products such as Word and Excel, and are familiar with processing emails.
Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 2 days per week working in the office.
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Tracy Bailey (she/her) on 01473 432828 or via email tracy.bailey@ipswich.gov.uk.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on Monday 9th February 2026 and Tuesday 10th February 2026
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.