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Senior Relationship Account Manager

Job details
Posting date: 21 January 2026
Salary: £28,000 per year, pro rata
Additional salary information: Private Pension
Hours: Full time
Closing date: 20 February 2026
Location: SS17 9AL
Remote working: On-site only
Company: TOTAL SAFE LTD
Job type: Permanent
Job reference: SRAM

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Summary

Total Safe Ltd, a BAFE-registered and growing Fire and Safety Company based in Essex, covering the South of England and London. We are looking for a Senior Relationship Account Manager to join our team, working from our offices in Corringham, Essex.

To support our continued growth, we are recruiting a Senior Relationship Account Manager who will take ownership of our key client portfolio and be responsible for:

-Building and maintaining long-term relationships with our most valued clients
-Acting as the primary point of contact for key accounts
-Proactively identifying client needs and opportunities for account growth
-Managing the full client journey from initial enquiry through to project completion
-Overseeing work scheduling and diary management to meet client expectations
-Preparing and presenting quotations and proposals for key accounts
-Monitoring account performance and reporting on KPIs
-Collaborating with internal teams to ensure seamless service delivery
-Stock control, ordering and maintaining accurate client records

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