Patient Navigator
| Posting date: | 20 January 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 31 January 2026 |
| Location: | Leeds, LS9 7TA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0135-26-0008 |
Summary
Key Responsibilities: Handle incoming and outgoing calls efficiently, managing high patient volumes Direct calls and take messages as necessary Sort, review, and distribute internal mail Process outgoing mail following established procedures Manage patient records by pulling, filing, photocopying, and scanning documents into electronic systems Ensure the reception area remains tidy and organized, ready for use by colleagues Receive and appropriately distribute incoming deliveries Shakespeare Walk-in Centre, located within the Inner Leeds area, has a diverse patient population who present with a variety of medical and social needs. The Walk-in Centre is open 7 days a week, 8am to 8pm including bank holidays. Location: Cromwell Mount, Leeds, LS9 7TA System used: SystemOne Why join us? Our Benefits; NHS Pension Unsocial hours payment at 30%, Monday to Friday after 6pm and all-day Saturday and Sunday 33 days annual leave (including Bank Holidays) (pro-rata, if part-time) Extra days leave for work anniversary each year Enhanced Maternity, Maternity Support (Paternity), Adoption pay Family friendly employment policies Participation in OMGs refer a friend scheme 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk Note: We reserve the right to close this vacancy earlier if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.