Imaging Clerical Officer | The Royal Orthopaedic Hospital NHS Foundation Trust
| Posting date: | 20 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum |
| Hours: | Part time |
| Closing date: | 19 February 2026 |
| Location: | Birmingham, B31 2AP |
| Company: | The Royal Orthopaedic Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7678860/303-7678860 |
Summary
PLEASE NOTE: This vacancy may close earlier than the expected closing date if high numbers of applications received.
To contribute to the delivery of a comprehensive administrative and clerical service within Radiology.
To ensure patients Imaging appointments are bookedin a timely mannerand patients queries are dealt with effectively and efficiently to ensure that patients have a positive experience when attending the department.
To work with other team membersin implementing any improvements to the efficiency, and quality of the service, and develop competencies in all areas, whilst keepingup-to-datein their role and providing on-going support to colleagues.
To work flexibly within the to provide administrative support to patients,cliniciansand other Trust Staff.
The departmentoperatesweekdays from 8am to 8pm, and weekends 8am to 5pm. All staff members willbe requiredto work shifts within thistime frame, shifts will vary, and flexibility isrequiredto ensure coverage during all operating hours.
Duties are rotated during the shift.
• Greeting and attending patients on the MRI reception desk, this will include ensuring safety screening questionnaires are completed.
• Greeting and attending patients on the X-Ray reception desk.Additionalduties also performed whilst working on x-ray reception desk alsoinclude;booking in-patient appointments,trackingand attending “walk-in” patients ensuring they go back to the Outpatient Department (when necessary), attending CT patients, taking calls from theatres ensuring theatre patients are booked and attended.
• Pending paper referrals (e.g. private patient and GP) imaging referral forms onto the CRIS waiting list.
• To ensure that Ultrasound and CT clinics are processedin a timely mannerto ensure that the correct activity is captured.
• To ensure that any forms (i.e. LMP forms, CT procedure forms, UndertakingToPay forms etc) are scanned into CRISon a daily basis.
• Report equipment faults to line manager.
• Operate IT systems – ensuring correct data is held on the Trustsystems,andupdateas necessary.
Ability to work independently with minimal supervision and within Trust Policy/guidelines. Referringtomanagerwhen necessary.
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
To find more about our staff benefits, please visit our website
JOB PURPOSE
• Greeting and attending patients on the MRI reception desk, this will include ensuring safety screening questionnaires are completed.
• Greeting and attending patients on the X-Ray reception desk.Additionalduties also performed whilst working on x-ray reception desk alsoinclude;booking in-patient appointments,trackingand attending “walk-in” patients ensuring they go back to the Outpatient Department (when necessary), attending CT patients, taking calls from theatres ensuring theatre patients are booked and attended.
• Pending paper referrals (e.g. private patient and GP) imaging referral forms onto the CRIS waiting list.
• To ensure that Ultrasound and CT clinics are processedin a timely mannerto ensure that the correct activity is captured.
• To ensure that any forms (i.e. LMP forms, CT procedure forms, UndertakingToPay forms etc) are scanned into CRISon a daily basis.
• To be familiar with and adhere to Trust and departmental policies and operational procedures.To partake in feedback in departmental and Trust wide/departmental policies,proceduresand guidelines.
• Participate in Trust appraisal systemand staff survey.
• The post holder will ensure the proper use of the Trust’s resources such as stationery, telephone usage, photocopying and other consumablesin the course ofbusiness, ensuring minimal waste and minimal cost
• Report equipment faults to line manager.
• Operate IT systems – ensuring correct data is held on the Trustsystems,andupdateas necessary.
Ability to work independently with minimal supervision and within Trust Policy/guidelines. Referringtomanagerwhen necessary.
Full job description available as a supporting document.
This advert closes on Tuesday 3 Feb 2026
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.