Receptionist/Administrator
| Posting date: | 20 January 2026 |
|---|---|
| Salary: | £20,000 to £26,000 per year |
| Additional salary information: | Employee Benefit scheme via Vivup; Employee Assistance scheme via Peninsula |
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | London SE20 |
| Remote working: | On-site only |
| Company: | The Jawa Group |
| Job type: | Permanent |
| Job reference: |
Summary
Reporting directly to Directors/Managers
To provide reception and administrative support to the team members in an efficient and cost-effective manner, in order to maximise available resources. To contribute to a safe and healthy environment for the patrons and team members.
Key Skills and Abilities Required
The candidate must have good verbal and written communication skills; IT knowledge; proficiency in Word, Outlook, Excel and our own software Care Vision. The Receptionist/Administrator must be flexible, willing to listen and learn, maintaining confidentiality and loyalty towards the employer.
The candidate must have the ability to multi-task, demonstrate leadership and show initiative in new situations. S/he must be able to work under pressure and meet deadlines, regularly communicating with the directors/managers regarding tasks completed each day.
The candidate must be reliable and punctual, maintain filing system and keep office areas tidy and clean.
Key responsibilities
• Communication – answering telephones and directing calls appropriately; receiving visitors to site including relatives, healthcare professionals, interview candidates and contractors. Dealing with incoming and outgoing post
• Procurement – ordering supplies of food, stationery, equipment etc.; keeping records of supplier contracts and reviewing/renewing as appropriate
• Maintenance – scheduling routine testing of equipment; emergency call outs; facilitating annual electrical, safety inspection, laundry
• Health & Safety – scheduling fire alarm testing & fire drills; Legionella testing; pest control; testing of portable equipment; gas boilers & cookers; lifts. Assisting kitchen team in their food hygiene compliance, ensuring certificates are up to date and displayed and filed appropriately. Scheduling disposal of general waste; clinical waste; shredding/recycling
• Compliance – updating Statement of Purpose and ensuring it is displayed appropriately; ensuring CQC and other certification is displayed at the entrance.
• HR – maintaining staff records and ensuring recruitment procedures are followed; organising induction of new staff; scheduling staff supervisions and appraisals; booking mandatory and good practice staff training
• Staff roster – liaising with management to ensure adequate shift cover in all roles; arranging emergency cover; keeping accurate holiday records, sickness reports, GP certificates. These records will be kept in Care Vision.
• Work closely with the home manager, maintenance, kitchen and laundry.
• IT & Communications – ensuring all equipment is operating correctly; troubleshoot issues; organise emergency call outs
• Reports & Certification – gathering and maintaining all necessary documents as evidence of compliance to regulatory authorities
To provide reception and administrative support to the team members in an efficient and cost-effective manner, in order to maximise available resources. To contribute to a safe and healthy environment for the patrons and team members.
Key Skills and Abilities Required
The candidate must have good verbal and written communication skills; IT knowledge; proficiency in Word, Outlook, Excel and our own software Care Vision. The Receptionist/Administrator must be flexible, willing to listen and learn, maintaining confidentiality and loyalty towards the employer.
The candidate must have the ability to multi-task, demonstrate leadership and show initiative in new situations. S/he must be able to work under pressure and meet deadlines, regularly communicating with the directors/managers regarding tasks completed each day.
The candidate must be reliable and punctual, maintain filing system and keep office areas tidy and clean.
Key responsibilities
• Communication – answering telephones and directing calls appropriately; receiving visitors to site including relatives, healthcare professionals, interview candidates and contractors. Dealing with incoming and outgoing post
• Procurement – ordering supplies of food, stationery, equipment etc.; keeping records of supplier contracts and reviewing/renewing as appropriate
• Maintenance – scheduling routine testing of equipment; emergency call outs; facilitating annual electrical, safety inspection, laundry
• Health & Safety – scheduling fire alarm testing & fire drills; Legionella testing; pest control; testing of portable equipment; gas boilers & cookers; lifts. Assisting kitchen team in their food hygiene compliance, ensuring certificates are up to date and displayed and filed appropriately. Scheduling disposal of general waste; clinical waste; shredding/recycling
• Compliance – updating Statement of Purpose and ensuring it is displayed appropriately; ensuring CQC and other certification is displayed at the entrance.
• HR – maintaining staff records and ensuring recruitment procedures are followed; organising induction of new staff; scheduling staff supervisions and appraisals; booking mandatory and good practice staff training
• Staff roster – liaising with management to ensure adequate shift cover in all roles; arranging emergency cover; keeping accurate holiday records, sickness reports, GP certificates. These records will be kept in Care Vision.
• Work closely with the home manager, maintenance, kitchen and laundry.
• IT & Communications – ensuring all equipment is operating correctly; troubleshoot issues; organise emergency call outs
• Reports & Certification – gathering and maintaining all necessary documents as evidence of compliance to regulatory authorities
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.