Retail Shop Manager (Relief)
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £26,340 per year |
| Hours: | Full time |
| Closing date: | 02 February 2026 |
| Location: | Cambridgeshire, Eastern England |
| Remote working: | On-site only |
| Company: | East Anglia's Children's Hospices |
| Job type: | Permanent |
| Job reference: |
Summary
East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 50 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive – Our Style with EACH brand recently won the Third Sector Award’s ‘Best use of social media’ 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.
For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training.
From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.
Retail Shop Manager (Relief), field based, covering Cambridgeshire
(Internally titled Retail Relief & Support Manager)
Full-time- 37.5 hours per week working 5 days over a 7 day week, including weekends
Mandatory weekend working on a rotational basis
Permanent Contract
Salary: £26,340 per annum + Mileage Reimbursement
*Full UK Driving License and own transport - essential criteria for this role*
Are you:
• Able to adapt to last minute changes and flexible to work in different locations.
• Able to work on your own initiative and problem solve.
Do you have:
• Previous retail experience - charity shop experience is preferred but not essential.
• Hands-on approach and the ability to motivate a team of volunteers.
• Experience of maximising sales & generating income.
Responsibilities include:
• Co-ordinate volunteer effort to ensure that the shops maximise their turnover whilst minimising costs.
• Ensure that volunteers are well informed and motivated so that they can develop to their individual potential.
• Maintain a high standard of display, presentation and cleanliness throughout the shops.
• Manage and undertake the sorting, moving and storage of a high volume of donated goods.
• Ensure that all monies are banked, and financial returns completed on a weekly basis.
• Responsibility for all aspects of security – stock, premises, money (retail income and cash donations) and volunteers / staff.
Please visit our website www.each.org.uk to view the full job description and person specification and to apply.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07442 465971.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training.
From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.
Retail Shop Manager (Relief), field based, covering Cambridgeshire
(Internally titled Retail Relief & Support Manager)
Full-time- 37.5 hours per week working 5 days over a 7 day week, including weekends
Mandatory weekend working on a rotational basis
Permanent Contract
Salary: £26,340 per annum + Mileage Reimbursement
*Full UK Driving License and own transport - essential criteria for this role*
Are you:
• Able to adapt to last minute changes and flexible to work in different locations.
• Able to work on your own initiative and problem solve.
Do you have:
• Previous retail experience - charity shop experience is preferred but not essential.
• Hands-on approach and the ability to motivate a team of volunteers.
• Experience of maximising sales & generating income.
Responsibilities include:
• Co-ordinate volunteer effort to ensure that the shops maximise their turnover whilst minimising costs.
• Ensure that volunteers are well informed and motivated so that they can develop to their individual potential.
• Maintain a high standard of display, presentation and cleanliness throughout the shops.
• Manage and undertake the sorting, moving and storage of a high volume of donated goods.
• Ensure that all monies are banked, and financial returns completed on a weekly basis.
• Responsibility for all aspects of security – stock, premises, money (retail income and cash donations) and volunteers / staff.
Please visit our website www.each.org.uk to view the full job description and person specification and to apply.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07442 465971.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.