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Customer Services Administrator

Job details
Posting date: 16 January 2026
Salary: £23,500 to £24,400 per year
Additional salary information: plus benefits
Hours: Full time
Closing date: 15 February 2026
Location: Swansea, Wales
Remote working: On-site only
Company: Infinity Recruitment Consultancy Limited
Job type: Permanent
Job reference: DA2576b

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Summary

Our superb client based in Swansea is seeking an experienced Customer Services Administrator from within the financial services sector to support their busy and growing team working 9.00am-5.30pm Monday to Friday in a fully office-based position.

As Customer Services Administrator, you will process information, update company systems, check application information reading for submission, deal with queries and all supporting administrative duties.

To be considered for the role of Customer Services Administrator, you will have a background of telephone-based customer service, able to use Excel, and have administrative experience. You will ideally have worked within financial services previously although not essential and will have excellent attention to detail and strong communication skills.

In return, for the role of Customer Services Administrator, our client is offering a starting salary of up to £24,400, 25 days paid annual leave plus bank holidays, professional qualification support, pensions, social events and much more.

Send your CV now for consideration.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

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