Wellbeing Practitioner - Safe Haven Worcester
| Posting date: | 15 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,723 FTE |
| Hours: | Part time |
| Closing date: | 14 February 2026 |
| Location: | WR1 2RD |
| Remote working: | On-site only |
| Company: | Coventry and Warwickshire Mind |
| Job type: | Permanent |
| Job reference: |
Summary
Job title: Wellbeing Practitioner.
Location: Supporting the hub in Worcester.
Salary: £24,723 full time equivalent.
Hours: We have posts for up to 30 hours per week.
Job type: Permanent
Why join us?
Are you passionate about making a difference to the lives of people who experience mental health challenges?
Would you like to be a part of a reputable, inclusive and enabling organisation?
Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health challenges.
We would love for you to apply to join our creative, dynamic and motivated team, supporting individuals across Worcestershire! We look forward to receiving your application.
About the service
Worcestershire Safe Haven operates from 6pm-1am every day of the year to provide non-clinical support approached aimed at reducing immediate distress to those at risk of self harm, suicide or experiencing trauma.
The service adopts a person-centred trauma-informed approach to work directly with individuals. Support options are available flexibly and include a blend of face-to-face, group and telephone.
About the role
We are recruiting for Wellbeing Practitioners to join our Safe Haven – Worcestershire team and are offering an exciting opportunity to be part of the crisis pathway in Worcestershire.
In this role, you will liaise with clinical teams to offer support and self-help tools to individuals to help them manage their mental health and de-escalate concerns. Safe Haven – Worcestershire is an out of hours service which operates from 6pm - 1am each evening for people who are struggling to cope.
The service adopts a person-centred and trauma-informed approach to work directly with individuals. Key aspects of the role include identifying and tailoring support approaches to individual presenting need, creating safety plans and supporting with meaningful signposting. The service provides face to face support in Worcester via telephone, video call, text and email. The service also runs a variety of peer support groups and open access drop-ins.
Key responsibilities
• To provide practical and emotional person centred support that works towards empowerment and recovery appropriate for each individual client.
• To provide one to one support including helpful information, practical solutions and identifying and signposting to other local services.
• Tailoring support approaches to service users presenting need.
• To assist in the planning/delivery of mental health and wellbeing outreach support sessions.
• To support volunteers and service users in the delivery of a peer led drop in.
• To provide informal social support to attendees.
• To be willing to carry out any required training as would be reasonably required for a post of this level.
• To ensure all other administrative procedures associated with the service are maintained.
Essential requirements
• Experience of working in a mental health setting.
• Good communication skills.
• Good IT skills.
• An ability to effectively engage with mental health service users.
• Ability to develop and maintain positive relationships and partnerships with other agencies.
• Up to date knowledge of mental health and key issues linked to good wellbeing.
• Awareness or knowledge of de-escalation techniques to support individuals in crisis.
• An ability to work autonomously and as part of a team, responding and adapting to the needs of the service.
• Strong commitment to empowering service users.
• NVQ level 2 in social care or equivalent qualification.
• An ability to travel to the Worcester hub.
Closing date: Thursday 12th February 2026 - this advert may be extended if required.
Interview date: Interviews will be arranged on an adhoc basis.
For more information, please see the application link.
Location: Supporting the hub in Worcester.
Salary: £24,723 full time equivalent.
Hours: We have posts for up to 30 hours per week.
Job type: Permanent
Why join us?
Are you passionate about making a difference to the lives of people who experience mental health challenges?
Would you like to be a part of a reputable, inclusive and enabling organisation?
Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health challenges.
We would love for you to apply to join our creative, dynamic and motivated team, supporting individuals across Worcestershire! We look forward to receiving your application.
About the service
Worcestershire Safe Haven operates from 6pm-1am every day of the year to provide non-clinical support approached aimed at reducing immediate distress to those at risk of self harm, suicide or experiencing trauma.
The service adopts a person-centred trauma-informed approach to work directly with individuals. Support options are available flexibly and include a blend of face-to-face, group and telephone.
About the role
We are recruiting for Wellbeing Practitioners to join our Safe Haven – Worcestershire team and are offering an exciting opportunity to be part of the crisis pathway in Worcestershire.
In this role, you will liaise with clinical teams to offer support and self-help tools to individuals to help them manage their mental health and de-escalate concerns. Safe Haven – Worcestershire is an out of hours service which operates from 6pm - 1am each evening for people who are struggling to cope.
The service adopts a person-centred and trauma-informed approach to work directly with individuals. Key aspects of the role include identifying and tailoring support approaches to individual presenting need, creating safety plans and supporting with meaningful signposting. The service provides face to face support in Worcester via telephone, video call, text and email. The service also runs a variety of peer support groups and open access drop-ins.
Key responsibilities
• To provide practical and emotional person centred support that works towards empowerment and recovery appropriate for each individual client.
• To provide one to one support including helpful information, practical solutions and identifying and signposting to other local services.
• Tailoring support approaches to service users presenting need.
• To assist in the planning/delivery of mental health and wellbeing outreach support sessions.
• To support volunteers and service users in the delivery of a peer led drop in.
• To provide informal social support to attendees.
• To be willing to carry out any required training as would be reasonably required for a post of this level.
• To ensure all other administrative procedures associated with the service are maintained.
Essential requirements
• Experience of working in a mental health setting.
• Good communication skills.
• Good IT skills.
• An ability to effectively engage with mental health service users.
• Ability to develop and maintain positive relationships and partnerships with other agencies.
• Up to date knowledge of mental health and key issues linked to good wellbeing.
• Awareness or knowledge of de-escalation techniques to support individuals in crisis.
• An ability to work autonomously and as part of a team, responding and adapting to the needs of the service.
• Strong commitment to empowering service users.
• NVQ level 2 in social care or equivalent qualification.
• An ability to travel to the Worcester hub.
Closing date: Thursday 12th February 2026 - this advert may be extended if required.
Interview date: Interviews will be arranged on an adhoc basis.
For more information, please see the application link.