Customer Advisor – Sales & Service
| Posting date: | 14 January 2026 |
|---|---|
| Salary: | £25,480 to £34,270 per year |
| Additional salary information: | Salary: £34,270 OTE = £25,480 basic + uncapped commission |
| Hours: | Full time |
| Closing date: | 13 February 2026 |
| Location: | BT1 3NR |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | RYYRWVX62 |
Summary
Customer Advisor – Sales & Service
£34,270 OTE | £25,480 basic + uncapped commission
Belfast city centre (BT1)
This role is about conversations that matter.
You’ll be speaking to customers who already use the service — answering questions, sorting renewals, discussing upgrades, and helping them get the most out of what’s available. Some calls are straightforward. Others are an opportunity to spot where a better option fits. Either way, the focus is on doing right by the customer while delivering strong results.
You’ll be based on-site in a busy Belfast office, working with clear targets, solid support, and a commission structure that genuinely rewards effort.
What you’ll be doing
Handling inbound calls from existing customers
Supporting with renewals, changes, upgrades and general queries
Listening properly and recommending relevant options
Using multiple systems confidently and accurately
Hitting agreed sales and quality targets without cutting corners
This could suit you if…
You enjoy speaking to people and explaining things clearly
You’re comfortable working towards targets
You pick up systems quickly and don’t shy away from technology
You stay calm, professional and positive under pressure
You want progression, not just a job
Sales or contact-centre experience helps, but it’s not essential. The right attitude matters more.
What’s on offer
Full-time, permanent role (40 hours per week)
Shifts between 8am and 10pm, Monday to Sunday
Rotas issued at least a month in advance
Uncapped commission on top of a solid basic salary
Benefits including discounts, wellbeing support and dental cover
Structured training from day one, plus ongoing development
This is a fully on-site position, working five 8-hour shifts out of seven at the Belfast BT1 office.
If you want a role where good conversations turn into real earnings — and real career options — apply now.
£34,270 OTE | £25,480 basic + uncapped commission
Belfast city centre (BT1)
This role is about conversations that matter.
You’ll be speaking to customers who already use the service — answering questions, sorting renewals, discussing upgrades, and helping them get the most out of what’s available. Some calls are straightforward. Others are an opportunity to spot where a better option fits. Either way, the focus is on doing right by the customer while delivering strong results.
You’ll be based on-site in a busy Belfast office, working with clear targets, solid support, and a commission structure that genuinely rewards effort.
What you’ll be doing
Handling inbound calls from existing customers
Supporting with renewals, changes, upgrades and general queries
Listening properly and recommending relevant options
Using multiple systems confidently and accurately
Hitting agreed sales and quality targets without cutting corners
This could suit you if…
You enjoy speaking to people and explaining things clearly
You’re comfortable working towards targets
You pick up systems quickly and don’t shy away from technology
You stay calm, professional and positive under pressure
You want progression, not just a job
Sales or contact-centre experience helps, but it’s not essential. The right attitude matters more.
What’s on offer
Full-time, permanent role (40 hours per week)
Shifts between 8am and 10pm, Monday to Sunday
Rotas issued at least a month in advance
Uncapped commission on top of a solid basic salary
Benefits including discounts, wellbeing support and dental cover
Structured training from day one, plus ongoing development
This is a fully on-site position, working five 8-hour shifts out of seven at the Belfast BT1 office.
If you want a role where good conversations turn into real earnings — and real career options — apply now.