Radiotherapy Receptionist & Planning Coordinator
| Posting date: | 14 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £33,094 - £36,195 Per Annum Inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 13 February 2026 |
| Location: | London, NW1 2BU |
| Company: | University College London Hospital |
| Job type: | Permanent |
| Job reference: | 7734456/309-UCLH-7311 |
Summary
A Vacancy at University College London Hospitals NHS Foundation Trust.
This post offers a unique opportunity to play a key role in the radiotherapy service. The post holder will be an integral part of the administrative team, booking all appointments associated with the RT pathway (including both NHS and private), coordinating the different elements to ensure they are booked in the appropriate order and within the appropriate timeframe.
The RT patient pathway is complex and requires careful management to achieve good patient outcomes, therefore, the successful candidate will need to be organised and have good communication skills. As the first point of contact many patients will have with the service, this position will play a key role in providing a good patient experience. A vast majority of RT patients will be travelling in from different parts of the country this role will ensure their needs are met by booking accommodation, transport and interpreters if required.
In order to ensure an efficient RT patient pathway they will also need to effectively communicate with a full MDT which includes radiographers, clinical oncologists, health play specialists and the radiotherapy physics team. In addition, they will be required to liaise with staff from referring Trusts and other organisations such as those who provide patient accommodation.
Working with the RT Administrative team, the postholder will provide a high-quality administrative service to all patients, carers and referring practitioners accessing RT services. The postholder will book all appointments associated with the RT pathway (both NHS and private), coordinating the different elements to ensure they are booked accurately in the appropriate order and within the appropriate timeframe.
They will ensure effective current and on-going systems for processing and booking patient appointments throughout the RT department. They will provide a highly supportive service to patients coming to the RT department and liaise effectively with patients to provide streamlined RT pathways. The postholder will work as dedicated radiotherapy MDT pathway coordinators particularly for the SABR MDT, providing admin support for the pre-planning meetings as well as supporting the receptionists/planning coordinators team.
They will also support the delivery of performance targets including activity and Cancer Waiting Times. As a key member of the RT team and the line manager of receptionists and planning coordinators, they will be based onsite and will work closely with the wider RT clinical team.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regardingthe main responsibilities of this role, please refer to the attached Job Description.
• Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Come and bea part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This advert closes on Wednesday 21 Jan 2026
This post offers a unique opportunity to play a key role in the radiotherapy service. The post holder will be an integral part of the administrative team, booking all appointments associated with the RT pathway (including both NHS and private), coordinating the different elements to ensure they are booked in the appropriate order and within the appropriate timeframe.
The RT patient pathway is complex and requires careful management to achieve good patient outcomes, therefore, the successful candidate will need to be organised and have good communication skills. As the first point of contact many patients will have with the service, this position will play a key role in providing a good patient experience. A vast majority of RT patients will be travelling in from different parts of the country this role will ensure their needs are met by booking accommodation, transport and interpreters if required.
In order to ensure an efficient RT patient pathway they will also need to effectively communicate with a full MDT which includes radiographers, clinical oncologists, health play specialists and the radiotherapy physics team. In addition, they will be required to liaise with staff from referring Trusts and other organisations such as those who provide patient accommodation.
Working with the RT Administrative team, the postholder will provide a high-quality administrative service to all patients, carers and referring practitioners accessing RT services. The postholder will book all appointments associated with the RT pathway (both NHS and private), coordinating the different elements to ensure they are booked accurately in the appropriate order and within the appropriate timeframe.
They will ensure effective current and on-going systems for processing and booking patient appointments throughout the RT department. They will provide a highly supportive service to patients coming to the RT department and liaise effectively with patients to provide streamlined RT pathways. The postholder will work as dedicated radiotherapy MDT pathway coordinators particularly for the SABR MDT, providing admin support for the pre-planning meetings as well as supporting the receptionists/planning coordinators team.
They will also support the delivery of performance targets including activity and Cancer Waiting Times. As a key member of the RT team and the line manager of receptionists and planning coordinators, they will be based onsite and will work closely with the wider RT clinical team.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regardingthe main responsibilities of this role, please refer to the attached Job Description.
• Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Come and bea part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This advert closes on Wednesday 21 Jan 2026
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.