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Receptionist/Care Navigator

Job details
Posting date: 13 January 2026
Salary: £12.21 per hour
Additional salary information: £12.21 an hour
Hours: Full time
Closing date: 31 January 2026
Location: Leeds, LS15 8NN
Company: NHS Jobs
Job type: Permanent
Job reference: A5437-26-0000

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Summary

Greet patients, manage appointments, and handle queries in person, by phone, or electronically. Direct patients to the most appropriate healthcare professional or service, following practice protocols. Maintain accurate patient records, process prescriptions, and manage correspondence. Data Security & Confidentiality: Handle patient information in compliance with NHS data protection policies and GDPR. Assist clinicians and practice staff with administrative tasks to ensure efficient workflow. Excellent communication and interpersonal skills Strong organizational ability and attention to detail Ability to work under pressure and maintain confidentiality IT literacy and familiarity with NHS systems

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