Community Safety Manager
| Posting date: | 13 January 2026 |
|---|---|
| Salary: | £43,559 to £48,245 per year |
| Hours: | Full time |
| Closing date: | 20 January 2026 |
| Location: | Colchester, Essex |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Colchester City Council |
| Job type: | Permanent |
| Job reference: | COLREQ01575 |
Summary
Job description
Permanent, Full-time, 37 hours per week, Monday to Friday
Salary: £43,559 – £48,245
We’re looking for someone ready to take the lead and make a real impact in our communities by joining our Community Safety Team. This is a key management role within a forward-thinking, customer-focused organisation committed to delivering exceptional services.
About the role
As Community Safety Manager, you’ll lead a multi-disciplinary team responsible for tackling anti-social behaviour, supporting tenancy sustainment, and ensuring safe, thriving neighbourhoods. You’ll work closely with internal teams and external partners to deliver proactive solutions and drive continuous improvement.
What we’re looking for
• A confident and inspiring manager with the ability to motivate and develop a
team.
• Strong communication and negotiation skills, with a diplomatic approach to
working with diverse communities.
• Proven knowledge of tenancy management and ASB tools, alongside a track
record of delivering excellent customer service.
• Highly organised, methodical, and able to manage competing priorities under
pressure.
• Proficient in IT systems and mobile technology to support agile working.
Your impact
You’ll play a pivotal role in achieving our strategic priorities – delivering a positive customer experience and promoting safe, inclusive communities where people thrive and feel proud to live.
Why join us?
We are offering a competitive salary, including excellent benefits, which include:
• Local Government Pension Scheme with a 20.8 % employer contribution
• Excellent training, development, and progression opportunities
• Generous annual leave entitlement, 23 days annual leave (increasing to 26 days
after 5 years* service), plus bank and public holidays and two extra company
holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Free parking (for when you"e in the office)
• Discounted gym member - corporate membership rate at Leisure World and the
Northern Gateway.
• 1 Volunteering Day per year
• Free Flu Jab
• Exceptional flexible working arrangement
• Agile Working at Colchester Borough Homes means having some flexibility about
when, where and how we work to best meet the needs of our role and service
area.
Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.
You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk .
For an informal discussion about the role, please contact Jon Cowie, Head of Housing Management on 07973637832.
Interview date/s to be confirmed.
Equality & Diversity Commitment
Colchester Borough Homes is an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply:
Step 1 – Read the advert, Job Accountability Statement and Person Specification
Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification
Step 3 – Press ‘submit’
Permanent, Full-time, 37 hours per week, Monday to Friday
Salary: £43,559 – £48,245
We’re looking for someone ready to take the lead and make a real impact in our communities by joining our Community Safety Team. This is a key management role within a forward-thinking, customer-focused organisation committed to delivering exceptional services.
About the role
As Community Safety Manager, you’ll lead a multi-disciplinary team responsible for tackling anti-social behaviour, supporting tenancy sustainment, and ensuring safe, thriving neighbourhoods. You’ll work closely with internal teams and external partners to deliver proactive solutions and drive continuous improvement.
What we’re looking for
• A confident and inspiring manager with the ability to motivate and develop a
team.
• Strong communication and negotiation skills, with a diplomatic approach to
working with diverse communities.
• Proven knowledge of tenancy management and ASB tools, alongside a track
record of delivering excellent customer service.
• Highly organised, methodical, and able to manage competing priorities under
pressure.
• Proficient in IT systems and mobile technology to support agile working.
Your impact
You’ll play a pivotal role in achieving our strategic priorities – delivering a positive customer experience and promoting safe, inclusive communities where people thrive and feel proud to live.
Why join us?
We are offering a competitive salary, including excellent benefits, which include:
• Local Government Pension Scheme with a 20.8 % employer contribution
• Excellent training, development, and progression opportunities
• Generous annual leave entitlement, 23 days annual leave (increasing to 26 days
after 5 years* service), plus bank and public holidays and two extra company
holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Free parking (for when you"e in the office)
• Discounted gym member - corporate membership rate at Leisure World and the
Northern Gateway.
• 1 Volunteering Day per year
• Free Flu Jab
• Exceptional flexible working arrangement
• Agile Working at Colchester Borough Homes means having some flexibility about
when, where and how we work to best meet the needs of our role and service
area.
Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.
You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk .
For an informal discussion about the role, please contact Jon Cowie, Head of Housing Management on 07973637832.
Interview date/s to be confirmed.
Equality & Diversity Commitment
Colchester Borough Homes is an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply:
Step 1 – Read the advert, Job Accountability Statement and Person Specification
Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification
Step 3 – Press ‘submit’
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.