Business Manager

Posting date:	13 January 2026
Salary:	£55,000.00 to £65,000.00 per year
Additional salary information:	£55000.00 - £65000.00 a year
Hours:	Full time
Closing date:	01 February 2026
Location:	London, NW3 1NR
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A1209-26-0000

Summary

Job purpose The focus of the role is strategic planning and future proofing, which will include overseeing the management of the practice, optimising efficiency, and financial performance. Ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, and along with the Management Team promote, continuous improvement, confidentiality, service delivery, learning and development, profitability and ensure the practice complies with all statutory (including CQC) regulations. Also explore all opportunities for collaborative working including engagement with the PCN and ICB. Primary responsibilities The following are the core responsibilities of the Business Manager. There may be, on occasion, a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels. The Business Manager is responsible for: Supporting the Clinical Rota Manager & Operations Manager in the functional management of clinical and administrative staff. Maintaining and ensuring compliance with HR legislation Reviewing staffing levels in line with the practice joint working policy where required. Oversight of the financial elements of the practice, including budgets, bank accounts, petty cash, payroll, payments, and receipts. This also includes Primary Care Network (PCN) income and expenditure, ensuring financial and contractual scrutiny is given on all transactions and activity. This will be to support the finance manager Ensuring the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners implementing these opportunities where appropriate which may include streamlining processes over both sites. Briefing partners, when required, on all financial and strategic matters, including forecasting and future sustainability. Supporting and having oversight of QoF (Quality and Outcomes) targets, Enhanced Services and all other quality incentive schemes signed up to by the practice. PCN working with the practices clinical lead/director and PCN Manager to ensure that the practice team are kept up to date on PCN activities, future and recruitment opportunities. Attend PCN meetings and briefing the partnership when required Supporting the Operations Manager ensuring the building it is fit for purpose and in line with NHS estates policy and is utilised effectively for delivering clinical care and support functions. Supporting the management of the estates and facilities, including health and safety aspects such as risk assessments and mandatory training Identify, coordinate, and support key projects within the practice, including delivery of a six-month review plan. This may involve PCN development, ongoing practice development, planning activities, risk assessments, and staffing reviews Coordinating the compilation and review of practice reports, including the practice development plan (PDP), business development plan, and business continuity plan. Exploring examples of good practice to influence the planning of the practices priorities which may include writing business cases and service level agreements Ensuring ongoing practice CQC compliance. Managing the process by which the practice maintains registration under the CQC. Working with the team and partners in preparation for CQC inspections Developing and coordinating an effective communication strategy (internal and external) Ensuring the practice maintains compliance with its NHS contractual obligations Provide support to the partners and the partnership to ensure excellent team-working and a sound legal framework, including the recruitment of new partners, organisation of awaydays, and planning meetings. Chair and oversee effective business meetings. Also ensure the practice has effective practice, departmental and clinical meetings etc with clear agendas, minutes, and action plans Secondary responsibilities In addition to the primary responsibilities, the Business Manager may be requested to: Deputise for the Partners at internal and external meetings. Deputise for the Operations Manager when required. Act as the primary point of contact for NHS(E), ICB, PPG, community services, suppliers and other external stakeholders Partake in audit as requested by the GP Partners