Customer Services Team Leader
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Up to £27K - depending on experience |
| Hours: | Full time |
| Closing date: | 11 February 2026 |
| Location: | Stanmore, HA7 4AP |
| Company: | Aspire Leisure Centre |
| Job type: | Permanent |
| Job reference: | 49 |
Summary
Job Advert
We're on the lookout for a motivated, organised, and people-focused Swim School Coordinator to lead the day-to-day operations of
our fantastic swim school. You'll manage timetables, staff, and standards – and help shape the future of our swimming lessons.
WHAT YOU’LL BE DOING
* Overseeing and coordinating our swimming lesson programme
* Supporting and leading a brilliant team of swim teachers
* Ensuring top-tier customer care and safety
* Handling bookings, timetables, equipment and direct debits
* Maintaining high teaching standards using the Swim England framework
* Monitoring KPIs and supporting business planning
WHAT WE’RE LOOKING FOR
Must-haves:
* Level 2 swimming teacher qualification
* Experience supervising or managing others
* Confident communicator and problem-solver
* Strong admin and IT skills (Excel, Word, Outlook)
* Proactive and independent attitude
Bonus points for:
* Experience managing a swim school
* Familiarity with SwimSoft or similar systems
* Lifeguard or First Aid qualifications
WHY JOIN ASPIRE?
At Aspire, we’re passionate about helping people reach their full potential—our team included. When you join us, you’ll be part of
a welcoming, values-driven organisation where your work truly makes a difference. We also offer a range of benefits to support
your wellbeing and growth:
* Competitive salary
* Free membership at Aspire Leisure Centre
* Pension scheme & childcare vouchers
* Enhanced maternity/paternity pay
* Employee Assistance Programme
* A role with real purpose and impact
READY TO MAKE A SPLASH?
Apply now and become part of something that really matters.
For more about us: www.aspire.org.uk [http://www.aspire.org.uk/]
Please note, Aspire will be reviewing applicants as and when they come in and reserve the right to appoint a suitable candidate
prior to the deadline.
We're on the lookout for a motivated, organised, and people-focused Swim School Coordinator to lead the day-to-day operations of
our fantastic swim school. You'll manage timetables, staff, and standards – and help shape the future of our swimming lessons.
WHAT YOU’LL BE DOING
* Overseeing and coordinating our swimming lesson programme
* Supporting and leading a brilliant team of swim teachers
* Ensuring top-tier customer care and safety
* Handling bookings, timetables, equipment and direct debits
* Maintaining high teaching standards using the Swim England framework
* Monitoring KPIs and supporting business planning
WHAT WE’RE LOOKING FOR
Must-haves:
* Level 2 swimming teacher qualification
* Experience supervising or managing others
* Confident communicator and problem-solver
* Strong admin and IT skills (Excel, Word, Outlook)
* Proactive and independent attitude
Bonus points for:
* Experience managing a swim school
* Familiarity with SwimSoft or similar systems
* Lifeguard or First Aid qualifications
WHY JOIN ASPIRE?
At Aspire, we’re passionate about helping people reach their full potential—our team included. When you join us, you’ll be part of
a welcoming, values-driven organisation where your work truly makes a difference. We also offer a range of benefits to support
your wellbeing and growth:
* Competitive salary
* Free membership at Aspire Leisure Centre
* Pension scheme & childcare vouchers
* Enhanced maternity/paternity pay
* Employee Assistance Programme
* A role with real purpose and impact
READY TO MAKE A SPLASH?
Apply now and become part of something that really matters.
For more about us: www.aspire.org.uk [http://www.aspire.org.uk/]
Please note, Aspire will be reviewing applicants as and when they come in and reserve the right to appoint a suitable candidate
prior to the deadline.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.