Revenues and Benefits Assistant
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | £24,648.24 to £27,408.33 per year |
| Additional salary information: | Real Living Wage Applies |
| Hours: | Full time |
| Closing date: | 26 January 2026 |
| Location: | Council Offices, Princes Road, Maldon, Essex CM9 5DL |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Maldon District Council |
| Job type: | Permanent |
| Job reference: | MDC001905 |
Summary
Description
Join Maldon District Council as a Revenues & Benefits Assistant and make a real difference in maximising collection of millions of pounds of Council Tax, Business Rates and overpaid Housing Benefit. As well as ensuring those on a low income are receiving their correct entitlement of Housing Benefit and Council Tax Support.
We’re looking for someone proactive, confident and passionate about providing excellent customer service. If you enjoy working as part of team as well as being self-motivated this role is for you.
About this role
As a Revenues and Benefits Assistant, you will play an integral role in the running of the Revenues and Benefits Service. You will be providing key administrative support including the handling and filing of both physical and digital mail.
You will also be updating relevant information systems to ensure that customer records remain accurate, up to date and in accordance with Data Protection Principles.
In addition, your duties will involve supporting the management with the day to day running of the service, understanding when to work independently and when to consult with colleagues.
This role requires excellent communication skills, a proactive approach to problem-solving, outstanding time management skills and attention to detail.
You’ll be part of a dedicated team committed to making a difference to the residents of the district.
Previous experience is desirable, but not essential, as full training will be given.
*Please note this role will be subject to a Basic DBS Check *
In addition to a competitive salary, you will be entitled to participate in the Local Government Pension Scheme, cycle to work scheme, salary sacrifice car lease scheme and will benefit from free parking. You can also receive discounted local gym membership.
Join Maldon District Council as a Revenues & Benefits Assistant and make a real difference in maximising collection of millions of pounds of Council Tax, Business Rates and overpaid Housing Benefit. As well as ensuring those on a low income are receiving their correct entitlement of Housing Benefit and Council Tax Support.
We’re looking for someone proactive, confident and passionate about providing excellent customer service. If you enjoy working as part of team as well as being self-motivated this role is for you.
About this role
As a Revenues and Benefits Assistant, you will play an integral role in the running of the Revenues and Benefits Service. You will be providing key administrative support including the handling and filing of both physical and digital mail.
You will also be updating relevant information systems to ensure that customer records remain accurate, up to date and in accordance with Data Protection Principles.
In addition, your duties will involve supporting the management with the day to day running of the service, understanding when to work independently and when to consult with colleagues.
This role requires excellent communication skills, a proactive approach to problem-solving, outstanding time management skills and attention to detail.
You’ll be part of a dedicated team committed to making a difference to the residents of the district.
Previous experience is desirable, but not essential, as full training will be given.
*Please note this role will be subject to a Basic DBS Check *
In addition to a competitive salary, you will be entitled to participate in the Local Government Pension Scheme, cycle to work scheme, salary sacrifice car lease scheme and will benefit from free parking. You can also receive discounted local gym membership.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.