Assistant Medical Secretary
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 26 January 2026 |
| Location: | Cheltenham, GL53 9DZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9327-26-0026 |
Summary
Answers the telephone in a professional, helpful and courteous manner, taking accurate message and ensuring timely distribution. Open, record, date stamp and effectively manage and distribute all incoming and outgoing post in order to ensure effective communications for the department. All records are maintained efficiently and accurately and proactive monitoring of retention periods and Trust storage facilities. All queries and complaints are handled in a professional, helpful and confidential manner and within Trust guidelines. Responses to be pro-actively managed. E-mails are responded to in a timely manner, circulated correctly and with the appropriate importance/sensitivity marker and subject title. Fulfils assistant secretarial support to the Charlton Lane and Wotton Lawn Hospitals Inpatient Medical Secretary by typing of clinic tapes, and appropriate distribution etc., and assisting with any relevant administration tasks. Pro-actively manages completion of training and appraisals to ensure minimum of 90% completion. Effective use of the Trusts Patient Information System (RIO), Excel for extraction, recording and accurate inputting of data. Good understanding of RiO pathways and admin responsibilities, ensuring effective/timely delegation of tasks Assists in the arrangement of meetings and co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. Ensure that minutes are accurate, well written and presented, and effectively distributed in a timely manner. Responds to all colleagues in a positive, professional and helpful manner. Takes the wider view at all times. Efficiently uses appropriate systems to collect collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, Power point). All communication is professionally presented, accurate, well-constructed and formatted in line with Trust guidelines. Work within guidance of the Trusts policies and procedures. If in doubt, contact your Manager. To provide efficient and responsive support to the Medical Secretarys role. To immediately inform the Duty Co-ordinator/Team Manager of any issues affecting service delivery. This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas