Community Operations Volunteer Team Manager
| Posting date: | 12 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 09 February 2026 |
| Location: | Cornwall, TR3 6JN |
| Company: | Cats Protection |
| Job type: | Permanent |
| Job reference: | ORG2749-CWO144 |
Summary
Team: Community Operations
Location: Hybrid in Truro, Cornwall with regular travel across the region
Work pattern: 35 hours per week to include occasional weekends and evenings once or twice a month
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced DBS check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager:
Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects
About the Community Operations team:
The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
Our centres and branches care for thousands of cats each year until they are able to find a loving new home.
The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams
What we’re looking for in our Community Operations Volunteer Team Manager:
Experience of team leading/supervising employees and volunteers
Good understanding of volunteer management
Demonstrates empathy and understanding when addressing emotive issues
Ability to multi-task and work on own initiative, accurately and under pressure
Valid UK driving licence and access to own vehicle
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about here
Interested? Here’s how to apply:
Application closing date: 25 January 2026
Interview date: 05 February 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form
in-person interview at Cornwall Cat Centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Location: Hybrid in Truro, Cornwall with regular travel across the region
Work pattern: 35 hours per week to include occasional weekends and evenings once or twice a month
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced DBS check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager:
Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects
About the Community Operations team:
The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
Our centres and branches care for thousands of cats each year until they are able to find a loving new home.
The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams
What we’re looking for in our Community Operations Volunteer Team Manager:
Experience of team leading/supervising employees and volunteers
Good understanding of volunteer management
Demonstrates empathy and understanding when addressing emotive issues
Ability to multi-task and work on own initiative, accurately and under pressure
Valid UK driving licence and access to own vehicle
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about here
Interested? Here’s how to apply:
Application closing date: 25 January 2026
Interview date: 05 February 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form
in-person interview at Cornwall Cat Centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.