Aftersales Manager
| Posting date: | 11 January 2026 |
|---|---|
| Salary: | £60,000.00 to £75,000.00 per year |
| Hours: | Full time |
| Closing date: | 10 February 2026 |
| Location: | Chiswick, W4 5 |
| Company: | BCT Resourcing |
| Job type: | Permanent |
| Job reference: | 2043368 |
Summary
Aftersales Manager / Service Manager
Location: West London
Salary: £60,000 Basic | OTE up to £75,000 | Company Car
Hours: Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00
The Opportunity
An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.
This is a senior, hands-on leadership role within a high-performing, manufacturer-backed dealership, offering strong earning potential, long-term stability, and excellent career progression within a well-funded dealer group.
The Role
You will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.
Key Responsibilities:
* Lead and manage the workshop, service and parts functions
* Achieve and exceed labour sales, profit and budget targets
* Motivate, develop and retain a team of technicians, service advisors, parts staff and drivers
* Monitor customer satisfaction and implement performance improvements
* Control departmental budgets and produce performance reports
* Ensure full compliance with Health & Safety and environmental legislation
The Ideal Candidate
* Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
* Strong leadership skills with the ability to drive performance across multiple departments
* Excellent operational and technical motor trade knowledge
* Commercially focused with strong budgeting and reporting experience
* Confident communicator with a customer-first approach
What's on Offer
* £60,000 basic salary
* OTE up to £75,000
* Company car
* Excellent long-term career prospects with a recognised dealer group
* Supportive senior leadership and manufacturer training
Location: West London
Salary: £60,000 Basic | OTE up to £75,000 | Company Car
Hours: Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00
The Opportunity
An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.
This is a senior, hands-on leadership role within a high-performing, manufacturer-backed dealership, offering strong earning potential, long-term stability, and excellent career progression within a well-funded dealer group.
The Role
You will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.
Key Responsibilities:
* Lead and manage the workshop, service and parts functions
* Achieve and exceed labour sales, profit and budget targets
* Motivate, develop and retain a team of technicians, service advisors, parts staff and drivers
* Monitor customer satisfaction and implement performance improvements
* Control departmental budgets and produce performance reports
* Ensure full compliance with Health & Safety and environmental legislation
The Ideal Candidate
* Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
* Strong leadership skills with the ability to drive performance across multiple departments
* Excellent operational and technical motor trade knowledge
* Commercially focused with strong budgeting and reporting experience
* Confident communicator with a customer-first approach
What's on Offer
* £60,000 basic salary
* OTE up to £75,000
* Company car
* Excellent long-term career prospects with a recognised dealer group
* Supportive senior leadership and manufacturer training