Credit Controller (EMEA)
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £19.0 to £22.0 per hour |
| Additional salary information: | £19-£22 per hour based on experience |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | City of London, London, EC2V 6DN |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4760071_1767972652 |
Summary
Your new company
My client is a growing media company, and they are looking for an enthusiastic and meticulous EMEA Collection Specialist to join their dynamic Head Office Accounts Department. This temporary position offers a varied and engaging role, perfectly suited for an individual with a strong background in credit control who thrives in a fast-paced, international environment. You will gain hands-on experience in a thriving and supportive workplace, playing a pivotal role in maintaining healthy cash flow and fostering strong client relationships across our EMEA region.
This is a 30-hour role/4 day a week role with no scope to increase the hours.
Your new role
- Cash Collection Expert: Proactively manage and collect outstanding debts from clients across the EMEA region, ensuring timely payments and minimising aged debt.
- Administrative Support: Manage vendor forms required, run customer statements, and assist with WHT (Withholding Tax) filings/ exemption letters.
- Relationship Builder: Develop and maintain strong working relationships with clients and internal stakeholders (sales, client services) to facilitate efficient resolution of payment queries and disputes.
- Query Resolution Pro: Investigate and resolve customer queries related to invoices, payments, and account statements efficiently and accurately.
- Account Reconciliation: Perform regular reconciliations of customer accounts, ensuring accuracy and identifying any discrepancies.
- Risk Management: Monitor credit limits and payment terms, identifying and escalating potential credit risks.
- Reporting and Analysis: Prepare regular reports on debtor performance, aged debt, and cash flow forecasts for management review.
- Process Improvement: Identify opportunities to streamline and improve credit control processes to enhance efficiency and effectiveness.
What you'll need to succeed - Proven Experience in Credit Control: Demonstrate substantial experience in a credit control role, preferably within an EMEA or multi-currency environment.
- Strong Communication and Negotiation Skills: Your ability to communicate clearly and negotiate effectively with diverse stakeholders will be paramount in securing timely payments.
- Understanding of Financial Systems: Be proficient in using accounting software and ERP systems (ideally including NetSuite).
- Excel Skills: Be comfortable in Excel, working with large datasets, including using various methods to reconcile data and ensure accuracy.
- Customer-Focused Approach: Possess a strong customer service orientation with a keen eye for detail and problem-solving.
- Resilience and Proactivity: Be resilient in the face of challenges and proactive in identifying and resolving issues.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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