Customer Service Apprentice (Level 2)
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Apprenticeship Rates |
| Hours: | Full time |
| Closing date: | 23 January 2026 |
| Location: | Leeds, West Yorkshire, LS3 1AA |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Contract |
| Job reference: | 1528603 |
Summary
This is a Fixed Term contract for 12 months.
Apprenticeship rates for this post are dependent on age. Please see below for the current rates:
Level 2 Apprenticeship Rates:
Under 18 years - £14,874 per annum
18-20 years - £19,600 per annum
21+ years - £23,555 per annum
Leeds City College is recruiting for a Customer Service Apprentice to join our team in the School of Digital at Printworks Campus. The successful candidate will be enrolled on the Level 2 Customer Service Apprenticeship, where they will develop their skills and experience and attain their Level 2 Customer Service qualification whilst in the role.
The School of Digital at Printworks Campus continues to lead the way in Digital innovations in teaching and learning, and as such is looking for an enthusiastic, dynamic, and forward-thinking Apprentice Curriculum Administrator to work with all our stakeholders.
What You Will Do
Support and assist with the effective and efficient running of the quality within the Curriculum delivery team for documentation supporting course enrolments and completions.
Maintain student/apprentice data records including registers, ULNs, destinations/job outcomes, change requests and other reporting requests.
Deal effectively and professionally with telephone and face-to-face enquiries from internal and external customers.
Support student enrolments within the Group and work with the central MIS/Marketing teams throughout main enrolment.
Liaise with line manager to support College events including parents’ evenings, open evening, and awards event.
About You
We are looking for someone who displays an enthusiasm for communicating with customers and supporting education staff to assist young people, utilising new and emerging technologies to assist you to complete your role proficiently.
If you feel that you have the enthusiasm, drive, skills and ability to fulfil this role, we would like to hear from you.
Apprenticeship rates for this post are dependent on age. Please see below for the current rates:
Level 2 Apprenticeship Rates:
Under 18 years - £14,874 per annum
18-20 years - £19,600 per annum
21+ years - £23,555 per annum
Leeds City College is recruiting for a Customer Service Apprentice to join our team in the School of Digital at Printworks Campus. The successful candidate will be enrolled on the Level 2 Customer Service Apprenticeship, where they will develop their skills and experience and attain their Level 2 Customer Service qualification whilst in the role.
The School of Digital at Printworks Campus continues to lead the way in Digital innovations in teaching and learning, and as such is looking for an enthusiastic, dynamic, and forward-thinking Apprentice Curriculum Administrator to work with all our stakeholders.
What You Will Do
Support and assist with the effective and efficient running of the quality within the Curriculum delivery team for documentation supporting course enrolments and completions.
Maintain student/apprentice data records including registers, ULNs, destinations/job outcomes, change requests and other reporting requests.
Deal effectively and professionally with telephone and face-to-face enquiries from internal and external customers.
Support student enrolments within the Group and work with the central MIS/Marketing teams throughout main enrolment.
Liaise with line manager to support College events including parents’ evenings, open evening, and awards event.
About You
We are looking for someone who displays an enthusiasm for communicating with customers and supporting education staff to assist young people, utilising new and emerging technologies to assist you to complete your role proficiently.
If you feel that you have the enthusiasm, drive, skills and ability to fulfil this role, we would like to hear from you.