Vehicle Customer Service Receptionist/Advisor
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable on experience |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | Plymouth, South West England |
| Remote working: | On-site only |
| Company: | BORINGDON MANOR GARAGE LTD |
| Job type: | Permanent |
| Job reference: |
Summary
We are looking for a multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist our customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and making/arranging service/repair bookings.
The successful candidates should be professional, polite, and attentive while also being accurate. You must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, being able to work independently and as part of a team. Experience is preferred but training will be given.
Duties & Responsibilities
· Meeting and greeting customers into the service reception
· Handling customer queries efficiently
· Arranging bookings by phone and face to face
· Advising customers on costs and duration of repairs
· Gaining authority for works that may need to be carried out
· Liaising with customers during progression of work
· Assisting other members of staff in the service team
· Entering customer and vehicle information onto in-house database
· Producing job cards and invoices
· Maintaining general administration duties
The successful candidates should be professional, polite, and attentive while also being accurate. You must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, being able to work independently and as part of a team. Experience is preferred but training will be given.
Duties & Responsibilities
· Meeting and greeting customers into the service reception
· Handling customer queries efficiently
· Arranging bookings by phone and face to face
· Advising customers on costs and duration of repairs
· Gaining authority for works that may need to be carried out
· Liaising with customers during progression of work
· Assisting other members of staff in the service team
· Entering customer and vehicle information onto in-house database
· Producing job cards and invoices
· Maintaining general administration duties