Switchboard Operator
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 22 January 2026 |
| Location: | Southampton, SO16 6YD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9188-26-0011 |
Summary
You will have first-class communication and prioritisation skills and enjoy working in a fast-paced environment where youll meet a different challenge every day. Due to the nature of this role and service, this role is on-site and the hours are as advertised.Please talk to us at interview about the flexibility you need, and we will explore whats possible for the role and service.Shifts vary from week to week, but you will receive your rota 12 weeks in advance, covering a combination of shifts: days, evenings, nights weekends and bank holidays.Some examples include: Days: 07:00 - 15:00, 08:00 - 16:00 or 10:00 - 18:00Evenings: 12:00 - 20:00 or 14:00 - 22:00Nights: 22:00 - 07:00Weekends and bank holidays: 07:00 - 14:30 or 14:30 - 22:00You will receive enhanced pay for working nights/weekends.To be flexible to work both days/nights and weekends as we are a 24/7 service.The personal drive to work independently, but with the support of an established team.The ability to think rationally and logically when responding to emergency situations and a keen eye for detail.The ambition to learn every day and a track record of dealing with the public in a customer-focused environment.This role offers the right candidate a fantastic opportunity to start or develop a career in the NHS. We offer full training on all aspects of the role.Our department provides a professional 24-hour telephony and emergency response service to all internal departments within University Hospital Southampton NHS Foundation Trust, as well as externally for patients and their relatives. GP emergency admissions, major incidents and fire service calls are all in a days work.