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Customer Service Administrator

Job details
Posting date: 08 January 2026
Salary: £25,600 to £25,602 per year
Hours: Full time
Closing date: 29 January 2026
Location: Liverpool, Merseyside, L3 9AG
Remote working: Hybrid - work remotely up to 2 days per week
Company: HR GO Recruitment
Job type: Permanent
Job reference: PSCSA33_1767875412

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Summary

  • Job Tittle: Customer Service Administrator
  • Location: Liverpool L3
  • Salary/Hourly Rate: £25,602
  • Job Type: Permanent
  • Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator.

You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Administrator:

  • Responding to emails made by investors and professionals adhering to compliance and regulations.
  • Prioritise queries and correspond with other departments when necessary to determine the root cause.
  • Type and administer correspondence to clients / investors meeting deadlines.
  • Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Administrator:

  • Customer service experience can include any complaint handling, inbound processing and/or banking roles.
  • Strong independent and team worker.
  • Previous experience resolving complaints

If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!

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