Quality and Compliance Lead
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | £35,000 per year, pro rata |
| Hours: | Full time |
| Closing date: | 06 February 2026 |
| Location: | London, UK |
| Remote working: | Fully remote |
| Company: | Seetec |
| Job type: | Permanent |
| Job reference: | 32214 |
Summary
We’re looking for a Quality & Compliance Lead to help maintain high standards across our Connect to Work contracts. This is a key role in safeguarding service quality and ensuring compliance with the Supported Employment Quality Framework (SEQF) and contractual requirements.
Working closely with the Fidelity Assurance Manager, you’ll carry out routine quality checks, support operational teams to evidence best practice, and ensure audit readiness across multiple contracts. If you have a keen eye for detail, strong compliance experience, and enjoy working collaboratively to uphold standards, we’d love to hear from you.
You’ll be responsible for completing routine quality assurance activities, including participant file checks, employer engagement reviews, and compliance audits. This involves ensuring all documentation meets SEQF and contractual standards, recording findings accurately, and escalating risks where necessary. You’ll support operational teams in understanding and implementing quality requirements, track and follow up on actions arising from quality checks, and prepare for audits by maintaining complete and well-evidenced files. Additionally, you’ll promote consistent compliance practices across teams to uphold the highest standards of service delivery.
We’re looking for someone with proven experience in quality assurance, contract compliance, or a similar role, combined with strong attention to detail and analytical skills. You’ll have excellent communication abilities, capable of explaining complex requirements clearly and concisely, and experience interpreting compliance standards and producing high-quality reports.
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £35,000 pro rata p.a. with these great benefits:
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Salary Review
Refer a Friend Scheme
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Remote with some expected travel to London
Hours: 30 hours a week.
Closing Date: 21 January 2026
Key Responsibilities
Under the direction of the Fidelity Assurance Manager, the Quality & Compliance Lead will:
Complete routine quality assurance activity, including:
o Monthly participant file checks
o Employer engagement quality checks
o Action plan and review compliance checks
Ensure documentation and evidence meets agreed SEQF and contractual standards.
Identify gaps, inconsistencies, or risks in case files and escalate them appropriately.
Support operational teams to understand quality expectations and implement required actions.
Track completion of actions arising from quality checks and follow up where needed.
Support preparation for audits by ensuring files are complete, up to date, and well evidenced.
Maintain version control and correct use of approved templates and documents.
Contribute to quality monitoring data, highlighting emerging issues to the Fidelity Assurance Manager.
Work collaboratively with Team Leaders and managers to promote consistent compliance practice.
Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays
Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
To handle personal data in accordance with the organisation's data protection policy.
Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
To undertake any other duties, as required, appropriate to the post.
Skills and Experience
Essential
Compliance expertise: Experience in compliance management, regulatory compliance, or related fields.
Excellent communication and interpersonal skills: Ability to effectively communicate compliance requirements to staff and stakeholders.
Attention to detail and analytical skills: Ability to analyse compliance data and identify areas for improvement.
Ability to resolve compliance-related issues.
Experience of working in a contract compliance background within an operational environment conducting contract compliance reviews and writing risk-based reports
Able to effectively communicate with and present to internal and external stakeholders at all levels, including report writing.
Experience of interpreting complex requirements into simple user instructions and processes
Able to present and interpret data and information to identify and recommend areas for improvement
Proven record of leading change; working on own initiative to achieve objectives and managing others to achieve agreed deadlines
Skilled at using Microsoft products (Excel, Word, Powerpoint) and generally proficient with IT tools.
Comfortable working remotely and managing own workload.
Desirable
Experience working within employability, supported employment, or public services.
Strong understanding of the SEQF framework: Thorough knowledge of the SEQF principles, values, and standards (training can be provided).
Experience working across multiple contracts or delivery areas.
Working closely with the Fidelity Assurance Manager, you’ll carry out routine quality checks, support operational teams to evidence best practice, and ensure audit readiness across multiple contracts. If you have a keen eye for detail, strong compliance experience, and enjoy working collaboratively to uphold standards, we’d love to hear from you.
You’ll be responsible for completing routine quality assurance activities, including participant file checks, employer engagement reviews, and compliance audits. This involves ensuring all documentation meets SEQF and contractual standards, recording findings accurately, and escalating risks where necessary. You’ll support operational teams in understanding and implementing quality requirements, track and follow up on actions arising from quality checks, and prepare for audits by maintaining complete and well-evidenced files. Additionally, you’ll promote consistent compliance practices across teams to uphold the highest standards of service delivery.
We’re looking for someone with proven experience in quality assurance, contract compliance, or a similar role, combined with strong attention to detail and analytical skills. You’ll have excellent communication abilities, capable of explaining complex requirements clearly and concisely, and experience interpreting compliance standards and producing high-quality reports.
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £35,000 pro rata p.a. with these great benefits:
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Salary Review
Refer a Friend Scheme
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Remote with some expected travel to London
Hours: 30 hours a week.
Closing Date: 21 January 2026
Key Responsibilities
Under the direction of the Fidelity Assurance Manager, the Quality & Compliance Lead will:
Complete routine quality assurance activity, including:
o Monthly participant file checks
o Employer engagement quality checks
o Action plan and review compliance checks
Ensure documentation and evidence meets agreed SEQF and contractual standards.
Identify gaps, inconsistencies, or risks in case files and escalate them appropriately.
Support operational teams to understand quality expectations and implement required actions.
Track completion of actions arising from quality checks and follow up where needed.
Support preparation for audits by ensuring files are complete, up to date, and well evidenced.
Maintain version control and correct use of approved templates and documents.
Contribute to quality monitoring data, highlighting emerging issues to the Fidelity Assurance Manager.
Work collaboratively with Team Leaders and managers to promote consistent compliance practice.
Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays
Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
To handle personal data in accordance with the organisation's data protection policy.
Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
To undertake any other duties, as required, appropriate to the post.
Skills and Experience
Essential
Compliance expertise: Experience in compliance management, regulatory compliance, or related fields.
Excellent communication and interpersonal skills: Ability to effectively communicate compliance requirements to staff and stakeholders.
Attention to detail and analytical skills: Ability to analyse compliance data and identify areas for improvement.
Ability to resolve compliance-related issues.
Experience of working in a contract compliance background within an operational environment conducting contract compliance reviews and writing risk-based reports
Able to effectively communicate with and present to internal and external stakeholders at all levels, including report writing.
Experience of interpreting complex requirements into simple user instructions and processes
Able to present and interpret data and information to identify and recommend areas for improvement
Proven record of leading change; working on own initiative to achieve objectives and managing others to achieve agreed deadlines
Skilled at using Microsoft products (Excel, Word, Powerpoint) and generally proficient with IT tools.
Comfortable working remotely and managing own workload.
Desirable
Experience working within employability, supported employment, or public services.
Strong understanding of the SEQF framework: Thorough knowledge of the SEQF principles, values, and standards (training can be provided).
Experience working across multiple contracts or delivery areas.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.