Housing Solutions Out of Hours Advice and Prevention Lead
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £40,777 to £46,412 per year |
| Hours: | Full time |
| Closing date: | 13 January 2026 |
| Location: | Liverpool, Merseyside |
| Remote working: | On-site only |
| Company: | Liverpool in Work |
| Job type: | Permanent |
| Job reference: |
Summary
Job title: Housing Solutions Out of Hours Advice and Prevention Lead
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
Liverpool’s Housing Solutions Service has recently undergone a full restructure and is growing rapidly, creating exciting opportunities for passionate leaders. We’re looking for an Out of Hours Advice and Prevention Lead to oversee our dedicated team, ensuring timely, lawful, and compassionate responses to individuals and families in housing crisis. You’ll manage the out-of-hours rota, provide guidance on complex cases, and work collaboratively with partners to deliver high-quality, legally compliant services under the Housing Act 1996.
The role:
A hands-on leadership role where no two days are the same.
You’ll coach and support officers, monitor performance, and drive service improvements, all while safeguarding vulnerable people and ensuring effective handovers to daytime teams.
You’ll be calm under pressure, confident in decision-making, and passionate about making a difference.
Evening, weekend, and public holiday shifts are part of the rota, with full training and support provided.
Our offer to you:
At least 30 days holiday, plus bank holidays rising to 34 after 5 years’ service (pro rata if part time) - option to purchase further days
Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
Part of the Local Government Pension Scheme – option to join the AVC Scheme
Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee Assistance Programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash
Applicants to go to website for more detailds and a candidate pack.
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
Liverpool’s Housing Solutions Service has recently undergone a full restructure and is growing rapidly, creating exciting opportunities for passionate leaders. We’re looking for an Out of Hours Advice and Prevention Lead to oversee our dedicated team, ensuring timely, lawful, and compassionate responses to individuals and families in housing crisis. You’ll manage the out-of-hours rota, provide guidance on complex cases, and work collaboratively with partners to deliver high-quality, legally compliant services under the Housing Act 1996.
The role:
A hands-on leadership role where no two days are the same.
You’ll coach and support officers, monitor performance, and drive service improvements, all while safeguarding vulnerable people and ensuring effective handovers to daytime teams.
You’ll be calm under pressure, confident in decision-making, and passionate about making a difference.
Evening, weekend, and public holiday shifts are part of the rota, with full training and support provided.
Our offer to you:
At least 30 days holiday, plus bank holidays rising to 34 after 5 years’ service (pro rata if part time) - option to purchase further days
Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
Part of the Local Government Pension Scheme – option to join the AVC Scheme
Progression - opportunities and training through a wide range of high quality learning
Health and Wellbeing - offer including Employee Assistance Programme
Cycle to Work and Travel Pass Schemes
Drive Time – a salary sacrifice car lease scheme
Family friendly policies with enhanced leave
Discounted Gym Memberships
Employee Volunteering Scheme
Medicash
Applicants to go to website for more detailds and a candidate pack.